Training Manager | Retail | Marks & Spencer | KSA

Training Manager | Retail | Marks & Spencer | KSA

Location: Riyadh, SA

Role Overview: The Training Manager is responsible for designing, developing, and delivering comprehensive training programs to retail teams. The aim is to enhance product knowledge, refine skills, and meet commercial objectives along with improving customer satisfaction scores. The role also involves continuous support and collaboration in other training-related activities as directed by the Regional Learning and Development Manager.

Job Context: The Training Manager must be approachable, an excellent communicator across different organizational levels, and exhibit a natural curiosity about customer and staff behaviors. Frequent travel is required to deliver training at various locations, necessitating strong self-discipline and the ability to work independently.