Sales Manager

Holiday Inn Izdihar Riyadh is located in the bustling north of Riyadh, this four-star hotel stands as a prime destination for business and leisure travelers alike. With around 300 appointed rooms, the hotel offers guests a comfortable stay, blending convenience and style with Saudi hospitality. It boasts extensive meeting and event facilities, including 10 versatile meeting rooms and grand ballrooms ideal for large gatherings, corporate events, and special occasions. The hotel’s heavy operational focus reflects its commitment to service excellence, especially for high-profile events. Dining options include two unique restaurants, each offering a different culinary experience, ensuring guests can enjoy a variety of flavors without leaving the property. Designed to cater to a dynamic clientele, the hotel provides both modern amenities and efficient service, making it an ideal choice for those visiting Riyadh for work or pleasure.

Job Responsibilities:

1. Develop business through direct sales solicitation for an assigned territory or market segment(s).
2. Achieve personal and team goals as assigned.
3. Perform other duties as assigned.
4. May serve as “manager on duty” as required.
5. Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
6. Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
7. Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
8. Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
9. Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
10. Interact with outside contacts:

• Guests – to ensure their total satisfaction
• Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
• Other contacts as needed (Professional organizations, community groups)

Responsible Business:

• Participate in all community relations activities.

Guest Experience:

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.