General Receptionist

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Requirement

• Obtain a diploma or bachelor's degree
• Knowledgeable in computer use and proficient in MS Office program applications
• Good communication skills in both Arabic and English
• Broad experience and exposure to customer service procedures

JOB DESCRIPTION

Receiving visitors and customers, identifying their demands, directing them to the competent reference, responding to inquiries, and keeping records of visitors in electronic records by professionally registering their personal data with customers.

DUTIES AND RESPONSIBILITIES

• Receiving and welcoming visitors and customers, identifying their demands, providing them with the required information, and informing the relevant reference about the reviewers and customers, and guiding them.
• Procedure internal communications to obtain information.
• Strict adherence to procedural manuals and regulated policies and procedures.
• Ensure timely and accurate customer service.
• Constantly handling customer complaints and requests.