Property Management Supervisor (Commercial)

The Property Management Supervisor (Commercial) is responsible for supervising the operational and financial performance of Motoon’s commercial properties. This includes managing day-to-day property operations, ensuring tenant satisfaction, overseeing maintenance, and implementing strategies to maximize property value and profitability. The ideal candidate will have a strong background in commercial property management, excellent leadership skills, and a solid understanding of facilities and tenant relations.

Key Responsibilities

Property Operations Management

• Oversee the daily operations of the company commercial properties, ensuring they are well-maintained and compliant with safety standards.
• Coordinate with vendors and contractors to ensure timely and quality service delivery.
• Conduct regular property inspections to assess maintenance needs and address issues promptly.

Tenant Relations

• Serve as the primary point of contact for tenants, addressing their concerns, inquiries, and service requests in a professional manner.
• Foster positive relationships with tenants to enhance satisfaction and retention.
• Ensure timely communication of property updates, changes, and events to tenants.

Lease Administration and Compliance

• Support the leasing team in coordinating lease renewals and addressing tenant compliance with lease agreements.
• Ensure all property management activities adhere to Saudi regulations and the company internal policies.
• Maintain accurate records of leases, tenant correspondence, and property documentation.

Financial and Budget Management

• Assist in preparing and monitoring property budgets, ensuring cost-effectiveness and alignment with financial goals.
• Review and approve invoices for property management services and operational expenses.
• Monitor rent collections and address delinquencies with tenants.

Team Supervision and Coordination

• Supervise and provide guidance to property management staff, including maintenance and administrative personnel.
• Ensure team members follow best practices and deliver exceptional service to tenants.
• Provide training to team members on property management systems, processes, and tenant relations.

Reporting and Analysis

• Prepare periodic reports on property performance, including occupancy rates, maintenance activities, and financial metrics.
• Analyze operational data to identify opportunities for cost savings and efficiency improvements.
• Recommend and implement strategies to enhance property value and profitability.

Skills:

• Strong knowledge of commercial property operations, maintenance, and tenant relations.
• Excellent leadership, organizational, and communication skills.
• Proficiency in property management software and Microsoft Office Suite.
• Familiarity with Saudi property management laws and regulations.
• Fluency in Arabic and English is required.

Key Competencies

1. Problem-Solving and Decision-Making
2. Financial Acumen
3. Leadership and Team Management
4. Customer Focus
5. Attention to Detail

Working Conditions

• Office-based role with frequent visits to commercial properties.
• Flexibility to address urgent property issues, including occasional evening or weekend work.