Logistics Operator

Job Objective
Contribute to achieving the objectives of the company by reviewing shipment materials before distribution, collaborating with transportation systems to ensure prompt shipment pick-ups and monitoring shipment costs and productivity processes.

Key Responsibilities

• Process orders from Sales Executives placed through a mobile application
• Confirm deliveries for the previous day in SAP. Send notification about deliveries’ confirmation to the concerned participants (group in Telegram);
• Receive the orders in SAP placed through SAP/CRM Application by Sales Executives
• Process applications in SAP and create invoices/order forms:
• Check the price compliance in SAP with the price specified in the current price list (special price, IM price, new price list etc.) for delivery date for each SKU
• Check the data/comments entered through application by Sales Executive (contact information of the Customer (last name, first name, contact phone number)), time of delivery of the product to the delivery point
• Check the availability of products in the warehouse
• Complete the orders and send the documents (invoice and order form) to the transporters /warehouse (if applicable)
• Conduct reconciliation with the concerned employees of contractors (at the end of the working day) for the number of received orders for delivery (transport companies) / orders for dispatch (warehouse) the next day:
• Send a dispatch report (with complete details concerning the product dates’, etc.) to the warehouse and receive confirmation of receipt of all orders for dispatch the next day from the warehouse
• Send a distribution report and the routes to the transportation companies
• Reconcile the orders/received documents/ routes with transportation companies

Participate in the delivery of the current day (in case the logistics is having necessary information)

• Receive information from transport companies about deliveries during the day and provide a report (Telegram group/WhatsApp group) on the fulfillment of the orders on the day of delivery
• Receive calls from drivers / concerned managers in the warehouse / transport companies about the issues that arise on daily basis (when loading the trucks / at points of delivery)
• Work with sales representatives to solve emerging problems at points of delivery
• Inform the management by means of SMS/Telegram group/WhatsApp about the total or partial refusal of the products by the counterparty, specifying the reason for the refusal/ incomplete orders/full and partial returns of products
• Enter the data into the report about incomplete orders, full and partial returns of products
• Send report (Daily Delivery Report) to the Telegram/WhatsApp group with the information about the deliveries on the previous and current days in a previously confirmed format every morning

Process the primary documentation

• Receive scans of signed shipping documents (invoice, delivery note) from transport companies/logistics manager the next day after the delivery of the products
• Receive the originals of the invoices on a weekly basis from the logistics manager
• Verify the availability of the stamp and signature as well as the accuracy of the name of the customer on the stamp with the name on the original invoices
• Enter data into the report with invoices’ availability
• Upload documents to SAP by attaching them to the appropriate order

Administrative Work

• Informing the management of their activities in due time;
• Reporting to the management in accordance with the company policy;
• Executing other tasks received from the management;
• Following all agreed standards, regulations and rules established in the company;
• Dealing with the inquiries and requests of MHP Saudi Arabia Trading Company, employees, and consumers;
• Preparation and participation in the reporting meetings.

Qualifications and experience

• Diploma or higher / Excel / SAP
• Preferable 1 year or less of practical experience in a similar position
• Age range 23 – 35

Behavioral competencies

• Teamwork
• Flexibility
• Emotional smartness
• Effective follow-up to close tasks
• Good Communication skills

Skills

• Using Excel
• Attention to details
• The ability to work under pressure and handle challenges of work
• Computer use skills and applications
• Knowledge of Arabic and English
• Discipline
• Commitment
• Concentration / Professional appearance