Managing the e-commerce team, you will provide leadership and guidance to ensure efficient order fulfillment, inventory management, and customer service, striving for operational excellence and customer satisfaction.
You'll be responsible for maintaining the day-to-day operations of our e-commerce website, ensuring that product listings, pricing, and promotional content are consistently updated to enhance user experience and maximize conversion rates.
As an eCommerce Manager, your core responsibility will revolve around formulating and executing strategies to increase revenue through our e-commerce platform, continuously analyzing market trends and competitor actions to identify avenues for improvement.
Skills
A deep understanding of digital marketing strategies, including SEO, SEM, email marketing, and social media advertising, is necessary to drive traffic to the e-commerce site and maximize online visibility.
A strong aptitude for analysis is essential to decipher data, monitor vital performance metrics (KPIs), and use insights to improve the online shopping experience and boost sales.
You should be well-versed in e-commerce platform administration, with experience in popular platforms like Shopify, WooCommerce, or Magento.
Effective communication is key, involving both written and verbal proficiency, to facilitate smooth collaboration with cross-functional teams, vendors, and customers while addressing inquiries and resolving concerns.