IT Supervisor

Job Title: IT Supervisor

Job Description:

We are seeking an experienced IT Supervisor to oversee our IT operations and ensure the smooth functioning of our technology infrastructure. The ideal candidate will have a strong background in Google Workspace administration, IT log management, and backup solutions.

Responsibilities:

1. Google Workspace Administration:
   Manage and administer Google Workspace, including Gmail, Drive, Docs, Sheets, and other collaboration tools.
   Configure user accounts, groups, and permissions to ensure security and productivity.
   Provide technical support and troubleshooting for Google Workspace users.
   Stay updated with Google Workspace updates and implement new features as appropriate.
2. IT Log Management:
   Develop and maintain systems for logging and monitoring IT infrastructure, applications, and services.
   Analyze logs to identify and resolve issues proactively.
   Implement log management best practices to ensure data integrity, security, and compliance.
3. Backup Solutions:
   Design, implement, and manage backup and disaster recovery solutions to protect critical data and systems.
   Conduct regular backups and test restore procedures to ensure data availability and integrity.
   Monitor backup systems and troubleshoot any issues to minimize downtime and data loss risks.
4. Team Leadership:
   Supervise and mentor IT staff, providing guidance, training, and support as needed.
   Coordinate IT projects and tasks, ensuring deadlines are met and objectives are achieved.
   Foster a collaborative and positive work environment within the IT team.
5. IT Infrastructure Management:
   Oversee the maintenance and optimization of hardware, software, and networking infrastructure.
   Evaluate new technologies and make recommendations for improvements or upgrades.
   Ensure compliance with IT security policies and standards.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or related field.
2. Minimum of 5 years of experience in IT administration and support, with a focus on Google Workspace and IT log management.
3. Certifications such as Google Workspace Administrator or Certified Information Systems Security Professional (CISSP) are a plus.

Skills:

1. Proficiency in administering Google Workspace applications and services.
2. Strong understanding of IT log management tools and techniques.
3. Experience implementing and managing backup and disaster recovery solutions.
4. Excellent leadership and communication skills.
5. Ability to prioritize tasks and work efficiently in a fast-paced environment.