Retail Quality Control Expert

1. Development and Management of Quality Standards

Establish Standards: Develop and update quality and acceptance standards for fresh produce such as fruits, vegetables, meat, and seafood, ensuring compliance with industry regulations and company policies.

Implementation: Ensure the consistent application of quality standards across all fresh produce categories.

2. Quality Control and Inspection

Conduct Inspections: Perform quality inspections for fresh fruits, vegetables, meats, and packaged goods according to established standards.

Issue Resolution: Identify issues with products and promptly communicate with procurement to facilitate corrective actions.

3. Quality Improvement Initiatives

Complaint Analysis: Analyze customer complaints and collaborate with relevant departments to resolve issues.

Data Analysis: Analyze return data to identify trends and implement quality improvement measures.

Supply Chain Collaboration: Work with upstream and downstream partners to implement core improvements in the supply chain.

4. Communication and Coordination

Stakeholder Engagement: Maintain effective communication with procurement, suppliers, and internal departments to ensure continuous quality improvement.

Supplier Relations: Collaborate with suppliers to ensure they understand and meet quality expectations.

5. Process Auditing

End-to-End Auditing: Conduct comprehensive audits of processes including receiving, storage, processing, shipping, and distribution to ensure compliance with operational standards.

Safety and 5S Management: Implement safety protocols and 5S management practices to maintain a clean and safe working environment.

6. Project Implementation

Project Support: Assist headquarters in the implementation of projects such as storage-picking separation and packaging improvements to enhance operational efficiency.

7. Team Training and Development

Professional Guidance: Provide professional guidance and training to quality control team members.

Standard Training: Conduct training sessions for warehouse staff to ensure they adhere to quality standards and procedures.

8. Personnel Management

Scheduling and Task Assignment: Manage daily schedule, task assignments, and performance evaluations for the quality control team.

Performance Assessment: Implement a performance assessment system to motivate and improve team performance.

Skills

1. Work Experience

Relevant Experience: At least 3-5 years of experience in fresh produce quality control or quality management, with management experience preferred.

Industry Background: Experience in the fresh produce, e-commerce, or retail industry is advantageous.

2. Skills Requirements

Quality Management Skills: Familiarity with quality management systems (e.g., ISO 9001, HACCP) and their implementation.

Data Analysis Ability: Strong data analysis skills to identify issues and trends from data.

Problem-Solving Skills: Excellent problem-solving abilities to quickly address and resolve quality issues.