Sales & CRM Executive

Major Objectives of the Job:

• Develop and manage relationships with all stakeholders and clients.
• Customer relationship management.
• Conduct the ‘ninety days focus plan’ and report on the outcome to the Quality Section at Area Management.
• Minimize outstanding and average collection period.
• Develop short- and long-term strategies for the maintenance of accounts.
• Ensure smooth running of the implants & overall operations and undertake contingency planning if required.
• Deployment, management, and utilization of all resources including associates that are assigned to the account.
• Recommend training programs for Kanoo Travel associates assigned to the account.
• Maximize employee satisfaction among the assigned associates to take full advantage of employee productivity, performance, motivation, and morale.
• Extend assistance to all assigned associates in negotiations with airlines and other suppliers.
• Coordination and management of ISO Quality program amongst the implant locations.
• Generate management information reports and submit to Travel Area Management periodically.
• Attend meetings as and when called by the Senior Management.

Skills:

• Graduate in Tourism or any other discipline.
• Minimum 5 years of experience in profit center management relating to logistics/distribution.
• Candidates should possess Sales, Customer Care, Time Management, Crisis Solving Skills, and Administrative skills.
• Only Saudi nationals with relevant experience should apply for this position.