E-commerce Manager

As the E-commerce Manager, you will play a pivotal role in driving CCBCSA's online sales growth and enhancing customer experiences. You will be responsible for developing and implementing e-commerce strategies, managing digital platforms, and collaborating with cross-functional teams to ensure the seamless execution of online initiatives. This role focuses on optimizing digital channels, driving revenue, and contributing to the organization's overall growth strategy.

Accountabilities:

• Develop and execute e-commerce strategies to meet sales and growth targets.
• Manage online platforms, ensuring high functionality and user satisfaction.
• Analyze traffic, sales data, and user behavior to optimize performance.
• Collaborate with marketing for digital campaigns and promotions.
• Monitor and improve inventory alignment between online and offline channels.
• Oversee compliance with legal and operational standards.
• Identify and integrate innovative technologies to enhance platform performance.
• Provide regular performance reports and actionable insights.
• Train and mentor team members to build digital capabilities.

Qualifications & Experience:

• Bachelor's degree in Business Administration, Marketing, or a related field;
• Minimum of 10 years in e-commerce, with at least 5 years in a managerial role.
• Proven experience in managing large-scale online sales operations.
• Expertise in driving revenue growth through e-commerce platforms.
• Experience in integrating omnichannel retail strategies is desirable.

Skills and Attributes:

• Advanced knowledge of e-commerce
• Proficiency in digital advertising tools
• Expertise in web analytics and user behavior analysis.
• Familiarity with logistics, supply chain, and inventory management systems.
• Knowledge of compliance standards for online business transactions.