Duty Free: Retail Sales Associate

Shine, on behalf of Al Waha, a leading partner in the travel industry, is looking for dynamic sales personnel to join our team. You will be responsible for engaging with customers, promoting travel products, and providing exceptional service to enhance the customer experience. This role will involve working in retail environments in Riyadh and Dammam.

As a sales representative, you will receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and contribute to our team's success.

Key Responsibilities

• Work to make customers, not just sales, and learn to sell by satisfying customer needs.
• Help the Customer Service Store Manager by suggesting alternative locations for products.
• Provide a complete shopping experience for our customers, involving product knowledge and excellent service.
• Check stock daily to ensure that all products are adequately stocked and available for customers.
• Ensure that all merchandise is displayed nicely and orderly and that featured merchandise is prominently displayed in each section.
• Understand the Travel Retail Philosophy and the compliance of the return policy.
• Operate the cash register, if it is requested or there are no dedicated Cashiers, and be consistently accurate in money handling.
• Give accurate and current information and if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
• Know the procedures for processing paperwork between the store and other departments.

• Strong dedication to customer satisfaction and an understanding of its impact on business success.
• Excellent verbal and written communication skills to connect with diverse audiences.
• Ability to build positive relationships with customers and team members.
• Proven track record of meeting sales goals and objectives.

• Incentive-based rewards.
• Comprehensive training from a leading international visitor experience partner.
• Opportunity to contribute to customer satisfaction and business growth.
• Valuable experience in the travel industry.

If you are passionate about sales and customer service and are looking for your next challenge, apply below!