Document Control Manager

Job Summary

The Document Control Manager is responsible for overseeing the organization, management, and distribution of documents within a Company or project, ensuring accuracy, compliance, and accessibility of information for effective decision-making and project execution.

Job Responsibilities

1. Establish and maintain document control procedures and systems to ensure efficient document management and retrieval.
2. Oversee the creation, review, approval, distribution, and archiving of documents in accordance with Company policies and industry standards.
3. Monitor document lifecycle processes, including version control, change management, and document status tracking.
4. Coordinate with project teams, departments, and external stakeholders to facilitate document exchange, collaboration, and information sharing.
5. Conduct regular audits and quality checks to ensure document accuracy, completeness, and compliance with regulatory requirements.
6. Provide training and support to staff on document control procedures, software tools, and best practices.
7. Manage document control software systems, databases, and repositories to facilitate document storage, retrieval, and access control.
8. Respond to document-related inquiries, requests, and issues promptly and professionally.
9. Generate reports and metrics on document control activities, performance, and compliance for management review.
10. Continuously assess and improve document control processes, systems, and workflows to enhance efficiency, accuracy, and productivity.

Job Knowledge & Skills

1. Knowledge in ISO documentation standards
2. Knowledge in use of spreadsheets, database, word processing, and selected job-specific software.
3. In-depth knowledge of records management principles and procedures including record keeping and filing principles and practice
4. Expert knowledge/understanding of regulatory requirements governing document control preferred
5. High level of proficiency in using a range of Microsoft Office software
6. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role

Job Experience

Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC is a plus

Competencies

1. Collaboration
2. Accountability
3. Resilience
4. Quality
5. Leadership
6. Backup and recovery L2
7. Records Management L2
8. Certified Records Manager (CRM) L2
9. Document & Record Control L2
10. Data Security L2

Education

Bachelor's Degree in Business Administration or any related field