Director of Sales

Bachelor of Hotel Management(Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

ROLE: Director of Sales (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Sales team working alongside a fantastic team.

As a Director of Sales, you are the driving force behind our sales success. Collaborating closely with the General Manager, you'll lead a dynamic team, implement winning sales strategies, and play a pivotal role in achieving revenue targets. Your knack for inspiring others, coupled with strategic thinking, will propel our sales department to new heights. Join us in shaping the future of our company as we redefine excellence in sales!

WHAT IS IN IT FOR YOU:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:

• Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans.
• Attends fairs to represent the Hotel and/or region according to the action plan within the Business/Marketing Plan of the Hotel, in co-ordination with the Regional or Corp. Sales.
• Gives priority in sales activities to the domestic market for local travel trade as well as for corporate accounts.
• Works closely with the General Manager on the international market according to internal regulations.
• Coordinates room availability for high booking periods with the Hotel operations management.
• Emphasizes the right market mix to maintain product quality and minimize long-term market dependence.
• Holds regular meetings with hotel operations (Rooms Division, Reservation, and Food & Beverage) to exchange information and solve problems.
• Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day and 10 telephone sales/courtesy calls per day, without affecting the promptness of correspondence to accounts.
• Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied to in due time.
• Prepares and transmits Call Reports weekly to the supervisor and/or General Manager, and establishes a Monthly Report summarizing past activities, prospection, trends, and competitor analysis.
• Targets to achieve key figures from key accounts/key markets through proper action plan preparation and execution.
• Is co-responsible for the settlement of outstanding accounts in co-ordination with the Credit Manager/Rooms Division.
• Establishes and signs contracts with local In-bound Operators/Travel Agents/Corporate considering the official Rate Policy in co-ordination with the General Manager.
• Conducts rate market surveys to advise management of actual market trends.
• Establishes and co-signs contracts with International Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager.
• Ensures special deals are discussed, co-ordinated, and approved prior to offer with the hotel’s management.
• Ensures all staff are familiar with the Hotel’s emergency procedures and are prepared for any emergencies.
• Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR & the L&D Manager.
• Maintains a monthly overview of vacation and public holiday balance of all staff and delivers a monthly consolidated summary to the Director of HR.
• Is familiar with all related company documentation and the relevant Operational Standards Manual for his/her field of responsibility.
• Assumes responsibility of Duty Manager when scheduled.
• Other duties as assigned.
• Coordinates press releases, PR activities, advertisements, etc. with the GM’s Office.
• Updates Electronic Distribution Systems regularly.
• Assists in Task Force Teams for new openings.
• Carries out any other reasonable task as requested.

Qualifications

Master’s Degree in Marketing or Diploma in vocational hospitality, with 8-10 years experience in 4-5 star Hotel.

Desired Candidate Profile

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Business Development