Director of Residences - Four Seasons Resort and Residences AMAALA at Triple Bay

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

Director of Residences - Four Seasons Resort and Residences AMAALA at Triple Bay

The Role of Director of Residences:

We are thrilled to invite you to apply for the Director of Residences position at our new Four Seasons Resort and Residences AMAALA at Triple Bay, the first Four Seasons residential development in Saudi Arabia. This pioneering opportunity offers candidates the chance to engage in a market without prior precedent, allowing you to shape and lead in an emerging environment.

As the Director of Residences, you will report to the General Manager and oversee the management and operations of residential services to ensure top-tier service maintenance for Four Seasons properties. You will collaborate closely with homeowner associations and residential boards, providing leadership in strategic property and asset management. This includes responsibilities such as financial oversight, capital planning, technology integration, and enhancing residential services.

In your role, you will supervise two distinct residential offerings comprising 47 villas within the Four Seasons project: Triple Bay Villas and Equestrian & Farm Villas. Each offering has unique characteristics, including design, accessibility, and legal structure. You will also be responsible for strengthening and supporting the rental program by effectively managing homeowner relationships ensuring stellar communication and service delivery.

Furthermore, you will foster a strong relationship with the Equestrian Village and Organic Farm owner(s) to facilitate homeowner access to exclusive facilities. You will oversee all residential operations, including physical maintenance, residence services, and residential business entities such as homeowner’s associations and residential boards of directors.

As a residential leader, you will act as an asset manager for homeowners, ensuring their Four Seasons properties are impeccably maintained and serviced, and managing residential budgets effectively. Your leadership will encompass all aspects of the Residential Business, including property and asset management, financial management, capital planning, technology integration, residential service experiences, resident recognition, communication, relationship management, and coordination of Residential A La Carte services.

This role demands the highest level of professional property and asset management execution, delivering excellence in both product and service, while ensuring resident recognition aligns with Four Seasons standards.

The ideal Director of Residences candidate will have:

Our ideal Director of Residences will have experience within the Luxury Residential and Hospitality industry, Ownership and Stakeholder liaison experience, proven financial acumen, talent management skills, a property management certification, knowledge of local property management laws and practice, and a special talent for ensuring our residents feel at home and receive the highest levels of service excellence.

Suitable candidates must be eligible to work in Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia. Fluency in Arabic and English is essential.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”