Director of People & Culture

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

We are looking for an experienced professional Director of People & Culture to oversee all human resources operations within an organization and ensure that all HR matters are carried on smoothly and effectively. Develop HR strategies, provide guidance to senior management, and ensure HR needs align with business objectives.

This leader will drive a high-performing HR team, optimize HR processes, and foster an environment of employee engagement and development.

What You Will Do

• Develop and implement HR operations strategies, policies, and programs that align with the organization’s business goals.
• Serve as a trusted advisor to executive leadership on all HR operational matters, driving organizational success through effective people strategies.
• Lead the HR Operations team, providing clear direction, goals, and support for high performance.
• Oversee all HR initiatives, systems and tactics.
• Develop and oversee the onboarding process to ensure positive and efficient candidate experience and seamless employee onboarding process.
• Collaborate with the Talent Acquisition and Learning & Development teams to support the organization’s workforce planning, career development, and succession planning.
• Oversee payroll processing, benefits administration, and ensure legal compliance.
• Act as a point of escalation for complex employee relations issues, ensuring compliance with legal regulations and internal policies.
• Develop and implement strategies to drive employee engagement and foster a positive organizational culture.
• Maintain accurate HR data and leverage analytics to drive informed decision-making.
• Ensure the organization complies with all local, regional, and national labor laws, regulations, and reporting requirements.
• Proactively manage risks by staying updated on changing labor laws and industry standards, implementing necessary changes in policies and processes.
• Oversee the execution of the company's performance management program, ensuring clear objectives, continuous feedback, and growth opportunities for employees.
• Support managers in coaching, feedback, and performance improvement processes.
• Create an Inclusive environment where all employees feel valued and have opportunities to grow.

What Are We Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM, CIPD) preferred.
• 10 - 12+ years of progressive HR experience, with at least 5 years in a leadership role overseeing HR operations, Talent Management, Talent Acquisition, etc.
• Comprehensive understanding of HR laws, practices, and procedures, including employment law, compensation structures, and HR technology.
• Strong leadership and people management abilities, with a track record of building and developing high-performing teams.
• Familiar with the HIRS system.
• Change Management and Process Improvement.
• Strategic Thinking and Problem Solving.
• Relationship Management and Communication.

What We Offer You

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.