Desktop Engineer

Overview

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media and more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 30+ offices, who bring unmatched global omnichannel media expertise, data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing.

Learn more about Assembly here: https://www.assemblyglobal.com/

We are seeking a Desktop Engineer with 1-2 years of experience to provide IT support, troubleshoot hardware/software issues, and ensure smooth system operations.

Responsibilities

• Provide technical support for desktops, laptops, and peripherals.
• Install, configure, and update software and operating systems.
• Troubleshoot hardware, software, and network issues.
• Manage user accounts and permissions (Active Directory, if applicable).
• Maintain IT asset inventory and ensure security compliance.
• Support remote users and document IT support activities.

Qualifications

• Bachelor's degree in IT or related field (preferred).
• 1-2 years of IT support experience.
• Strong knowledge of Windows OS, Microsoft Office, and basic networking.
• Hands-on experience with hardware troubleshooting.
• Good problem-solving and communication skills.
• Certifications (CompTIA A+, ITIL, or Microsoft) are a plus.