Department Manager - Operational Excellence Manager (E1)

Hill International, Inc.

Al-Qassim Province

SAR 150,000 - 200,000

Job description

General Description of Role and Responsibilities:

Review and update policies, processes and procedures, quality assurance, continuous improvement, risk management, training and projects monitoring & reporting.
Develop and get ratified department operating structure and processes based on the PMM.
Assess the capability of existing PMO Department staff and recommend appropriate roles and responsibilities.
Prepare the department knowledge transfer program which includes comprehensive on-the-job learning.
Motivate employees to improve performance by fostering a culture of continuous improvement and innovation.
Ensure the Stage Gate Process is applied consistently to projects.
Establish and maintain a quality management system for the PMO that aligns with the PMM.
Implement quality assurance management for each project.
Analyze data to identify operational trends and opportunities for improvement.
Coordinate with other departments to ensure successful implementation of initiatives.
Review bidders' quality submittals.
Implement a Risk Management procedure and system aligned with the PMM template, including establishing a risk register.
Enforce the establishment of Risk Registers for each project by the Construction Management contractor.
Review the Risk Registers of all projects monthly.
Analyze project performance data to identify risks and issues.
Prepare reports on operational performance, including benchmarks against industry standards or best practices.
Review, validate and consolidate project monthly dashboards and reports highlighting any concerns.
Develop consolidated NWC dashboard in accordance with PMIS requirements.
Develop and issue periodical project dashboards, presentations, and reports to stakeholders.
Provide support in completing all requested tasks in PMIS.
Develop KPIs to measure project performance.
Ensure timely and accurate project data input to the PMIS (i.e., Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
Coordinate performance evaluation of contractors and consultants by cluster management.
Stay informed of relevant Quality, Environmental, Safety, and Occupational Health Policies, Manuals and Procedures, ensuring compliance while employed by Hill.
Perform other duties as assigned by the line manager/supervisor.

Qualifications, Experience, Knowledge And Skills:

Bachelor's degree in engineering from an accredited university.
Minimum 20 years of experience in a project management environment on large projects, including overall responsibility for setting up and running a PMO.
Thorough knowledge and demonstrated experience of professional project management processes and procedures.
Working knowledge of engineering, procurement, contracts, construction, and start-up/set up work processes.
Involvement in continuous improvement and capacity building/talent development.
Demonstrated skill in management, supervisory, and personnel administrative functions.
Excellent verbal and written communication skills.
Experience working internationally (preference for KSA experience).