Department Manager - Majid Al Futtaim - Riyadh

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Department Manager | MAF Lifestyle | Operations

ROLE SUMMARY

The Department Manager will be responsible for delivering excellent customer service by leading the team, monitoring and managing department operations, monitoring merchandising and stock contract with the aim of achieving and exceeding sales targets.

ROLE PROFILE

• Ensure store standards are maintained including but not limited to cleanliness, tidiness and replenishment.
• Analyze daily, weekly and monthly sales data in order to maximize sales.
• Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences.
• Manage and implement all sales promotions and brand activities within department.
• Liaise with the administration assistant to ensure sufficient quantity of stationary, till rolls, shopping bags etc.
• Liaise with the management team ensuring all team members receive regular training relevant to the brand, Company and role.
• Ensure all customer complaints are resolved in a professional and timely manner, escalating to management where necessary.
• Comply with all store security policies and regulations in order to minimize exposure to stock loss.

REQUIREMENTS

• High School Certificate.
• 3-4 years experience in furniture retail industry.
• Team player.
• Excellent to fluent English.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.