Dental Assistant

Maintain a smooth workflow in the surgery assigned with utmost cooperation with the respective dentist, colleagues, and superiors to provide effective and efficient high standard care to valued patients, carrying out the department's policies and procedures.

KEY RESPONSIBILITIES

1. Assist the dentist/surgeon in all aspects of the practice.
2. Attend to the patient with a warm reception, with a SMILE.
3. Cooperate with the receptionist: paperwork like referrals, Insurance Cards, ICD, invoices, and approvals.
4. Carry on telephone manner as per procedure and policy.
5. Practice universal precautions to maintain good infection control in every aspect of the clinical practice.
6. Maintain availability of stocks and other needed items in the surgery.
7. Participate in patient and family education to help patients and families better understand and participate in their care and make well-informed care decisions.

1. Daily Procedures:

• Wear appropriate uniform, clean and ironed. Switch on surgery/unit and computer, X-Ray. Check appointment and laboratory works.
• Run through the 3:1 and motors to remove any stagnant water (this must be done for at least 2 minutes). Flush water into spittoon. Ensure a clean environment and set for the first patient.

2. During the day:

• Assist the surgeon throughout the day, observe cross-infection control procedures by universal precaution.
• Be present in the surgery during all operating procedures, talk to patients as necessary when the dentist is out for some reasons.
• Follow Standard Operating Procedures (S.O.P) when using all equipment; ask when unsure.
• Maintain stocks, note any items that are less, needs refill.
• Keep patient record updated: invoices and charges / maintain lab work diary.

3. End of day:

• Accomplish daily statistics report, check patient's notes records/files as necessary.
• Run handpieces and 3:1 into spittoon, clean and disinfect aspirator, its tubings, and the spittoon with disinfectant. Flush the aspirator/suction tubings with water several times.
• Remove and clean amalgam traps and other residues.
• Collect amalgam waste in a sealed container with water.
• Clean/wipe and disinfect the dental chair with alcohol-free disinfectant, unit, and accessories with alcohol-based disinfectant.
• Clean sink with soap and water thoroughly. Clean and disinfect all work surfaces thoroughly with alcohol-based disinfectant.
• Dispose of all clinical waste (yellow bag), reline bins, brush and mop the floor (with the aid of the janitor).
• Check next day's appointment.
• Switch off computer and all equipment.

Weekly Procedures:

1. Clean all displays in practice. Check stocks in the surgery, note requisitions.
2. Clean operating chair/stools - top and bottom. Clean all suction tubes and other bottles outside and in, X-ray machine - arms and head, and other dental equipment in the surgery.
3. Clean cupboard fronts, skirting boards, pictures and mirrors, window sills, ceiling lights, any ledges and shelves.
4. Clean and reline all cupboards and drawers.
5. Hygiene surgery as on rota: Clean - chair, stools, light, skirting etc. Prepare weekly stats for the weekly meeting.
6. Check your lab book, make sure all the above points are done.

Monthly Procedures:

1. Stock Order: Request form completed for any new dental material request, given to stock controller/material coordinator.
2. Statistics: Prepare monthly statistics (Patients/Gross Income).

Necessary Knowledge and Experience

Essential: Minimum (2) years in relevant position.

Education and Certification Requirements

Desirable: Diploma in Doctor of Dental Medicine.

Skills

Essential: Two (2) years experience.

Desirable: Speaking, writing, and reading English/Arabic.