Demand Management Team Leader

Demand Management Team Leader
Grade: 5
Location: Tabuk, Saudi Arabia

JOB PURPOSE
BAE Systems is the UK Government's nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons.
BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.
The post holder will be responsible for the day-to-day coordination and supervision of the Demand Management team in order to ensure all inventory/asset demands including generation, receipt, validation, prioritisation, solution, process and progression achieve contractual requirements within timescales and budgets set. Ensure allocated resource has appropriate skills, is motivated and effective and at all times comply with SHE, Quality and other internal and external regulations.

JOB ACCOUNTABILITIES

1. Ensure the effective management of Demand Management activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Operational Manager at manager reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness, operational/process performance and generating effective resolution, or sponsoring escalation to management, as appropriate.
2. Ensure all Demand Management activities are appropriately documented and the appropriate airworthiness records are maintained on relevant systems (IT / paper based). Ensure all Demand Management activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Demand Management activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s).
3. Manage the Demand Management team(s) compliance with the CAME, its associated procedures and standards, and any other SMSCMC company procedures and standards, as applicable. Identify, propose and implement change as required whilst ensuring compliance.
4. Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Demand Management team, together with an awareness of preventative and predictive practices.
5. Ensure Demand Management team(s) activities are compliant with the BAESI Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Demand Management personnel and integrated within/across teams. Manage audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness.
6. Able to demonstrate an understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Demand Management team activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc.
7. Ensure compliance with all applicable contractual requirements, e.g. through support to contract reviews, and ensure any changes are incorporated into the Demand Management processes as appropriate.
8. At a tactical level, manage the optimum Demand Management solution with, as applicable, the Customer, Maintenance Tasking & Verification team(s), Part 145 organisation(s), Order Book Managers, Procurement, Suppliers and all other key stakeholders, in order to deliver the required standards of Continuing Airworthiness and contract delivery.
9. Lead and manage the development and delivery of the Demand Management capabilities (including resource, process and IT infrastructure), ensuring alignment to current and future business strategies.
10. Provide supervision and coordination for a team, ensure that team members are fully motivated, trained, capable and able to generate work output of a quality to meet all requirements of the business, customer and contract.
11. Manage the ability to interface with platform maintenance & upgrade operations to ensure that appropriate and timely demands are placed on, and responded to by the supply chain. Including the presentation of material supplied to maintenance in appropriate formats and timescales. The management of calibrated items through the timely return to industry and return serviceable of assets ensuring testing/tooling capability is not compromised.
12. Lead and manage the development and deployment of a robust and cost effective demand validation process, ensuring that the correct specification of items are sourced through the correct channels.
13. Lead and manage the development and deployment of an effective priority management process to meet customer/contract critical demand. Ensure that all available options for demand resolution are exhausted within the fastest means possible, whilst ensuring compliance. To improve item availability, manage the development and implementation of cost effective alternative solutions, by challenging and informing stakeholders based on historical performance data and current issues.
14. Lead and manage the development and delivery of an effective reporting/metrication capability in order to articulate and manage Demand Management performance. Ensure escalated issues are assessed, effective solutions generated and monitored, or sponsor escalation to management, as appropriate.

RECRUITMENT SPECIFICATION

Essential

1. Minimum HND or Level 5 Award, or suitable business equivalent.
2. Recent extensive experience within a Supply Chain Demand Management role in support of Maintenance /after sales market environments.
3. Recent proven experience as a Team Leader in a supply chain role.
4. Strong quantitative, analytical skills/experience.
5. Able to demonstrate good team leadership knowledge and skills.
6. Effective, highly credible communicator with strong interpersonal skills.
7. Requires broad product knowledge and a comprehensive understanding of the relationship with interfacing / contributory areas.
8. Ability to analyse and interpret data.
9. Comprehensive understanding of current IT software packages used within the Demand Management discipline.
10. Understanding of the Financial, Commercial and Procurement processes within BAE Systems and the operating Customer.