Data Center / Cooling Senior Presales Engineer

Job Title: Data Center / Cooling Senior Presales Engineer (0091WX)

Job Description:

Capitalizing on in-depth knowledge of customer process, applications, and decision criteria in his/her segment, the Pre-Sales Engineer works closely with the Sales team to bring a differentiating value proposition to the customer, leveraging the complete Schneider Electric offer portfolio (Multi BU / Tier 3 solutions).

A. Responsibilities/Activities:

1. Work with the sales team on the relationship and technical management of large deals, including influencing tenders prior to release, as well as our technical response and compliance to tenders.
2. Coordinate and provide technical seminars for both business partners and end users.
3. Educate Consulting Engineers and End Users on IT InfrastruXure (ISX), Schneider Electric datacenter products, solutions, and double conversion technologies.
4. Provide datacenter product and solution training to the sales team and partners.
5. Provide technical training on all Schneider Electric products and solutions for partners and Account managers.
6. Support key account managers and internal sales representatives from a technical standpoint on datacenter products and solutions.
7. Interact with end users to understand their datacenter, server rooms cooling, or critical power infrastructures, and provide customized solutions for their requirements.
8. Proactively find and influence key decision makers to develop their preference towards Schneider Electric technologies and solutions.
9. Provide both pre-sales product support for identified high-end clients.
10. Provide both pre- (80%) and post- (20%) sales product support for identified high-end clients.
11. Report on various aspects of the job.

B. Detailed Key Result Areas:

1. Customer: Develop strong working relationships with the client and internal support functions to improve solutions delivery and maximize opportunities for repeat business.
2. Quality / Governance: Develop and promote company standards.
3. Customer Application Knowledge: Ability to understand the customer’s technical and application needs to promote the appropriate Schneider Electric offer that meets the customer requirements.
4. Influence & Convince: Present sound arguments with energy and conviction; understand and respond to others’ needs and agendas; leverage own network to build support; create a foundation of support through integrity and consistency.
5. Design full turnkey datacenter solutions.
6. Specify cooling, power, server room, and monitoring solutions for large data centers.
7. Propose Data Center Management software for datacenters and server rooms.
8. Design electrical single line diagrams (SLD) for complete datacenter power requirements.
9. Carry out energy efficiency assessments in legacy datacenters and evaluate potential savings gained by employing new energy-efficient systems based on power usage effectiveness (PUE).
10. Present datacenter solutions proposals to customers to highlight potential benefits from the proposed offers.
11. Achieve Sustainable Results: Ensure successful execution of strategies; monitor and follow-up on plans using relevant metrics; take necessary steps to overcome obstacles and push goals; maintain high levels of energy in a fast-paced environment.

C. Competences:

1. Customer: Develop strong working relationships with the client and internal support functions to improve project execution and maximize opportunities for repeat business.
2. Customer Application Knowledge: Ability to understand the customers’ technical and application needs to promote the appropriate Schneider Electric offer.
3. Influence & Convince: Present sound arguments with energy and conviction; understand and respond to others’ needs and agendas.
4. Finance Literacy: Ability to consider the financial dimension in all business matters.
5. Communication: Ability to communicate effectively at all levels.

D. Education and Experience:

1. Mechanical / Electrical / DC systems Engineering with HVAC qualification.
2. 3 to 5 years relevant experience.
3. Demonstrate key mechanical and electrical competencies and theory.
4. Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
5. Exposure to Schneider Electric IT infrastructure solutions is preferred.
6. Strong working knowledge and experience of the purpose and infrastructure of a Data Center; in-depth knowledge of Electrical and HVAC systems for Datacenter application.
7. Knowledge of physical threats monitoring and datacenter infrastructure management software would be an added advantage.
8. Competent in use of basic IT programs such as MS Word/Excel or similar.

E. Requirements:

Uptime Accredited Tier Designer certification would be an added advantage.

F. Team: This is an individual contributor role with no direct reports but requires someone with good teamwork capabilities.

G. Breadth: This role will support the KSA region primarily with the opportunity to support cluster-related countries as well.