Cyber Security Specialist

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why this role is important for Infobip

The Cyber Security Specialist is crucial for managing security in client and partner relationships, ensuring compliance with cybersecurity regulations, and handling security incidents. The role also involves driving security strategy and fostering relationships with regulatory bodies.

Job Responsibilities:

1. Own the review process of security-related clauses within agreements with Clients/Partners in dedicated region.
2. Own the process of helping client/partner-facing teams by answering Security questionnaires asked by potential Clients/Partners and assisting the teams in the RFI/RFP process in your dedicated region.
3. Help client/partner-facing teams to onboard Clients/Partners in your dedicated region based on security recommendations.
4. Participate in writing specific client guidelines for secure platform use with the help of other Security teams.
5. Participate in Third Party Security Audits (TPSA) initiated by Clients/Partners in your dedicated region by collecting evidence and driving meetings.
6. Participate in external certification audits by collecting evidence and driving meetings.
7. Provide Security Awareness training for Client/Partner facing teams in your dedicated region.
8. Follow local and global cybersecurity regulatory requirements and help in overall alignment of Infobip.
9. Drive Client/Partner meetings regarding security topics in your dedicated region.
10. Inform Clients/Partners about imminent security threats.
11. Establish relations/rapport with national regulatory bodies and agencies.
12. Investigate local regulations related to information security.
13. With the help of HQ, drive local regulatory compliance related to information security.
14. Act as point of contact for all information security issues coming from clients or regulatory agencies.
15. Coordinate escalation process towards the Clients/Partners after a confirmed data breach or security incident in your dedicated region.
16. Participate in all regulatory, law enforcement escalation, and reporting in case of a security incident affecting Clients/Partners in your dedicated region.
17. Regularly update the security knowledge base documents.
18. As part of the Security Governance team, participate in creating overall Infobip's Information Security Program and Strategy.

Requirements:

1. Background in Computer Sciences, IT Engineering, IT security or related field preferred (specialization for Client Security is a bonus).
2. Preferably 5 years of relevant security experience in a fast-paced international environment.
3. Information Security Knowledge (e.g., ISO: 27001), or mastery of basic concepts.
4. Advanced English level, conversational and writing.
5. Available to work following a hybrid work model per Company policy.
6. Genuinely curious about how things work, always looking to improve ways of work and processes.
7. Reliable team player that can build positive, lasting relationships with your colleagues.
8. Self-driven and a naturally curious person.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.