Customer Service Manager – Forensics and Incident Response / Cyber Security – Saudi Arabia

Customer Service Manager – Forensics and Incident Response / Cyber Security – Saudi Arabia

• Reference Number:Forensics & Incident Response
• Salary : £100,000 (QAR 450,000) plus TAX FREE, medical, free flights
• Sector: Cyber Security

Forensics and Incident Response CSM Requirements

• Experience with advanced computer exploitation methodologies
• Ability to synthesize data from multiple sources and present concise, relevant information to a non-technical audience
• Experience with FireEye products, highly desired
• Experience with a scripting language such as Perl, Python, or other scripting language in an incident handling environment, highly desired
• Experience in an analytical role of either network forensics analyst, threat analyst, incident response or security engineer/ consultant
• One or more of the following technical certifications: GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), GIAC Reverse Engineering Malware (GREM), EnCE or equivalent certifications in these areas
• Experience developing and managing incident response programs
• Expertise in analysis of TCP/IP network communication protocols
• Experience conducting analysis of electronic media, packet capture, log data, and network devices in support of intrusion analysis or enterprise level information security operations

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Forensics and Incident Response CSM Responsibilities

• Develop custom reports and other custom configurations / use cases for FireEye products within customer’s environment
• Help determine the extent of the compromise, attributes of any malware and possible data ex-filtrated
• Develop, document and manage containment strategy
• Maintain current knowledge of tools and best-practices in advanced persistent threats; tools, techniques, and procedures of attackers; and forensics and incident response
• Host/network based forensic investigations
• Develop custom reports based on data from multiple sources, including FireEye appliances, FireEye threat intelligence, network sensors, and outside intelligence feeds
• Present technical material in a clear, organized briefing to a mix of technical and non-technical personnel
• Identify opportunities to integrate FireEye appliances with other security products in customer’s network

Qualifications

• Excellent knowledge of current information security solutions and technologies, including network and host based products
• Experience implementing NIST information security guidelines in a diverse network environment
• Experience and knowledge of packet flow/TCP/UDP traffic, firewall technologies, proxy technologies, anti-virus, spam and spyware solutions (Gateway and SaaS)
• Malware/security experience
• Programming / scripting skills, highly desired
• Demonstrated ability to make decisions on remediation and countermeasures for challenging information security threats
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication
• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner
• Ability to set and manage expectations with senior stake-holders and team members

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As a Switzerland based company in the electric power transmission and distribution industry with subsidiaries in several countries, we were looking for a partner in international recruitment. In Shackleton Duke we have found a reliable service provider with not only a very professional approach, but also a strong international network in the energy sector and a pleasant way of doing business.

Daniel had been tasked with recruiting an E & I Director for a large EPC General Contractor in Edmonton, Alberta, Canada, in early November 2015. Daniel found my profile on LinkedIn and called me up. The rest of the story is pure recruiting professionalism, as after several calls and emails, Daniel was able to fill the role, as requested by his Client. I am truly proud to have met Daniel, albeit long distance of course, but I would truly recommend his agency for all of your Recruitment requirements, not only here in Canada, but Globally as well!!

Randy Paul
E & I Director WorleyParsonsCord

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