Customer Development Excellence Executive - Jeddah

Customer Development Excellence Executive - Jeddah

Location: Jeddah, Saudi Arabia

Terms & Conditions: Full time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

If you are willing to drive execution excellence, 3P Merchandisers capability building & business transformation agendas, while managing multiple projects at a time; then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

1. End to end visibility tracking from planning to digitized reporting (Landing Off Shelf Displays/ planogram for main shelf).
2. Lead Innovation landing as per plan with CBD and 3P merchandising with proper brief/cascade to all related teams.
3. Lead in the assortment & planogram workshops for KSA and cascade regularly to 3P Merchandisers.
4. Plan & execute quarterly bushfire in country (bushfire lead).
5. Conduct field visits & audits to evaluate execution and provide feedback with corrective actions to CBD & merchandising teams.
6. Lead execution review meeting with clusters on Perfect Store KPIs, highlight opportunities & gaps and drive clear action with CBD & 3P Merchandising.
7. Maintain and track spend of 3rd party merchandising budgets and raise payments on COUPA.
8. Plan & execute ad hoc requests related to a variety of surveys, data collection reports and special BG’s incentive drives.
9. Track & monitor BDA counter parts and provide necessary feedback and action to stakeholders.
10. Handle digitization projects internally and with 3P Merchandising.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications:

• MS Office, Power BI & technical skills in data management.
• Experience in working across multiple business teams and balancing multiple priorities.
• Experience in CD fundamentals.
• High degree of business acumen.

Skills:

• Collaborator: Proven success in managing through projects involving multiple stakeholders from start to finish.
• Trailblazer: Proven track record of success in delivering against performance targets. You have no problem jumping into new challenges with little to no precedent and setting the path. You have a ‘can do’ attitude and you believe in learning as you go.
• Dot Connector: Figuring out complex business challenges with limited guidance doesn’t faze you. You think outside of the box and are comfortable putting forward new ideas to move the business forward with ability to turn insights into action.
• Storyteller: You’re not afraid to meet new people, form meaningful connections and ask questions.
• Sponge: You have an insatiable curiosity and love to learn and share. Solid understanding of the shopper and the customer journey in the connected world.

Leadership:

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors:

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.