Critical Power / 3PH Application Engineer

Critical Power / 3PH Application Engineer

Mission: Capitalizing on in-depth knowledge of customer process, applications, and decision criteria in his/her segment. The Pre-Sales Engineer works inside a country or region closely with the Sales to bring a differentiating value proposition to the customer, leveraging the complete Schneider Electric offer portfolio (Multi BU / Tier 3 solutions).

A. Responsibilities/Activities:

• Work with sales team on the relationship and technical management of large deals including influencing tenders prior to being released, as well as our technical response and compliance to tenders.
• Coordinating and providing technical seminars for both business partners and end users.
• Educate Consulting Engineers and End Users on IT InfrastruXure (ISX), Schneider Electric datacenter products, solutions and double conversion technologies.
• Provide datacenter product and solution training to the sales team and partners.
• Provide technical training on all Schneider Electric products and solutions for partners and Account managers.
• Support key account managers and internal sales representatives from a technical standpoint on datacenter products and solutions.
• Interact with end users to understand their datacenter, server rooms cooling, or critical power infrastructures, and provide customized solutions for their requirements.
• Proactively find and influence key decision makers, to develop their preference towards Schneider Electric technologies and solutions.
• Provide both pre- sales product support for identified high end clients.
• Provide both pre- (80%) and post- (20%) sales product support for identified high end clients.
• Reporting on various aspects of the job.

B. Detailed Key Result Areas:

• Customer - Develop strong working relationships with the client and internal support functions to improve solutions delivery and maximize opportunities for repeat business.
• Quality / Governance - Developing and promoting company standards.
• Customer Application Knowledge - Ability to understand the customers technical and application needs, to promote the appropriate Schneider Electric offer that meets the customer requirements.
• Influence & Convince - Present sound arguments with energy and conviction. Understand and respond to others needs and agendas.
• Designing of full turnkey datacenter solutions.
• Specifying cooling, power, servers room, monitoring for large data centers.
• Proposing Data Center Management software for datacenters and server rooms.
• Designing electrical single line diagram (SLD) for complete datacenter power requirements.
• Carrying out energy efficiency assessments in legacy datacenters and evaluating potential savings gained by employing new energy efficient systems based on power usage effectiveness (PUE).
• Presenting datacenter solutions proposals to customers to highlight potential benefits from the proposed offers.
• Achieve Sustainable Results - Ensure successful execution of strategies. Monitor and follow-up on plans using relevant metrics (short-term and long-term).

Qualifications:

A. Competences:

• Customer - Develop strong working relationships with the client and internal support functions to improve project execution and maximize opportunities for repeat business.
• Customer Application Knowledge - Ability to understand the customers technical and application needs.
• Influence & Convince - Present sound arguments with energy and conviction.
• Finance Literacy - Ability to consider the financial dimension in all business matters.
• Communication - Ability to communicate effectively at all levels.

B. Education and Experience:

• Mechanical / Electrical / DC systems Engineering with HVAC qualification.
• Project Management qualification/training.
• Must have 3 to 5 years relevant experience.
• Demonstrate key mechanical and electrical competencies and theory.
• Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
• Exposure to Schneider Electric IT infrastructure solutions is preferred.
• Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center.
• Knowledge of physical threats monitoring, and datacenter infrastructure management software would be an added advantage.
• Competent in use of basic IT programs such as MS Word/Excel or similar.

C. Requirements:

• Drivers license (Valid).
• Datacenter Certification (CDCP, CDCS, CDCE, TIA 942, ..) preferable.
• Uptime Accredited Tier Designer certification would be an added advantage.

D. Team: This is an individual contributor role with no direct reports, but requires someone with good team work capabilities.

E. Breadth: This role will support the KSA region primarily with opportunity to support cluster related countries as well.

F. Additional Comments: None.

Primary Location: SA-West-Jeddah Regional Office

Schedule: Full-time

Unposting Date: Ongoing