Credit Services Representative

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

A Day in the Life

As a Credit and Collection Officer, you will be essential in safeguarding our company’s financial health. Your role involves analysing credit applications, assessing risks, and building strong client relationships to ensure timely collections. With your skills, you’ll turn challenges into opportunities, making a direct impact on our growth and stability. Join us and be a vital part of a team that values proactive strategies and diligent efforts in achieving our financial goals. Travel is required at 30%.

Responsibilities may include the following and other duties may be assigned:

• Interact with clients and internal stakeholders regarding collections, order release, credit limit setting and dispute resolution.
• Responsible for all Saudi & Gulf collections activities on assigned portfolios. Activities include minimizing customer account balances, proper account reconciliation, timely escalation/resolution of disputes and collection issues by leveraging professional relationships with internal and external customers.
• Prepare all delegations necessary for the collection agency to proceed with collection activities.
• Ensure that unallocated cash is regularly tracked and that inquiries are addressed in a timely manner.
• Provide accurate and informed responses to customer (internal & external) inquiries through correspondence and telephone contact.
• Review new account creation forms, complete necessary credit information and liaise with the appropriate team to ensure new accounts are created in a timely manner.
• Generate reports to assist management and perform account and customer reconciliations as required.

Required Knowledge and Experience:

• Accounting or business administration background.
• Knowledge of customer’s collection processes.
• A minimum of 3 years of experience in healthcare companies is preferred, especially with NUPCO.
• Arabic speaker with a good command of the English language.
• Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Excel skills at an intermediate level as a minimum.
• Computer literate with previous experience in Microsoft Excel, Outlook, and ideally Access.
• Ability to identify problems and find appropriate solutions.
• Ability to follow procedures and guidelines to successfully maintain a required standard.
• This role is target-driven, and the candidate must have the ability to work independently, with initiative, self-motivation, discipline, and a high standard of work ethic.

Experience with SAP and FSCM is an advantage.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package.
A commitment to our employees' lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.