Country Sales Manager

Country Sales Manager

Location: Riyadh, Riyadh Province, Saudi Arabia

Job Description

Sestek is a subsidiary of Unifonic. At Sestek, we combine a legacy of nearly 25 years of innovation with the strength of being part of one of the leading tech companies in the MENA region. As pioneers in AI-powered contact center solutions, we are proud of our research-driven foundation, patented technologies, and unwavering belief in the strength of our products. Guided by our mission to empower businesses through cutting-edge solutions, we invite dynamic leaders to join us in transforming customer experiences.

We are looking for a Sales Manager based in Riyadh to lead our sales initiatives in Saudi Arabia. This is an individual contributor role focused on cross-selling our acquired products (IFS Assyst ESM, Poka Workforce Management) and success portfolio, driving growth, and expanding our market presence.

What You’ll Do:

1. Developing and implementing effective sales strategies to achieve sales and success portfolio targets in the region.
2. Championing our products, promoting their value, and driving adoption within the market.
3. Collaborating with sales, marketing, presales, and customer service teams to ensure a seamless and optimized customer experience.
4. Building and nurturing strong relationships with channel partners, working collaboratively to identify new opportunities, expand market reach, and drive joint success.
5. Preparing and presenting forecasts, budgets, and pipeline development reports to ensure predictable performance and regional growth.

Job Requirements

What We’re Looking For:

1. Customer Portfolio: Proven experience in a similar role within the AI, SaaS, or contact center solutions industry.
2. Sales Expertise: 3+ years of sales experience with a strong track record of achieving and exceeding targets.
3. Customer-Centric Approach: Familiarity with customer service practices and methodologies.
4. Regional Knowledge: Long-term residency in Saudi Arabia, with deep insights into the local market and culture.
5. Professional Presence: Strong command of English, excellent presentation skills, and a professional demeanor.
6. Flexibility: Based in Riyadh and able to travel as needed.

At Sestek, you’ll find more than a job; you’ll find a purpose-driven organization built on the values of innovation, collaboration, and excellence. As part of our team, you’ll enjoy:

1. The opportunity to lead the charge in one of the most exciting and rapidly evolving industries.
2. A supportive environment where innovation and creativity thrive.
3. Access to industry-leading research and technologies that empower you to excel in your role.
4. The chance to work alongside top talent in a company with a legacy of success and a bold vision for the future.

If you are passionate about driving growth, delivering value, and shaping the future of AI-powered customer solutions, we want to hear from you. Apply now and be part of our journey to redefine customer success in the Kingdom of Saudi Arabia!