Commercial Manager

Job Summary:

We are seeking a dynamic and results-driven Commercial Manager to lead our business development, sales, and revenue growth strategies in the ground passenger transportation industry. This role requires a strategic thinker with strong leadership skills to drive commercial success, optimize revenue streams, and enhance market positioning. The Commercial Manager will oversee sales, marketing, contract negotiations, and key client relationships to ensure business growth and profitability.

Key Responsibilities:

• Develop and implement commercial strategies to drive revenue growth and market expansion.
• Identify new business opportunities, partnerships, and revenue streams.
• Lead and manage sales, marketing, and customer service teams to achieve business objectives.
• Negotiate contracts, pricing, and service agreements with clients, vendors, and stakeholders.
• Monitor market trends, competitor activities, and customer needs to refine business strategies.
• Ensure excellent client relationship management and customer satisfaction.
• Collaborate with operations and finance teams to optimize profitability and service delivery.
• Oversee budgeting, forecasting, and financial planning related to commercial activities.
• Ensure compliance with regulatory requirements and industry standards.
• Develop and implement pricing strategies to maximize profitability and market competitiveness.
• Manage tender and bid processes to secure new business contracts.
• Identify and develop strategic alliances and partnerships to enhance business growth.
• Drive digital transformation initiatives to improve customer experience and operational efficiency.
• Oversee brand positioning and marketing campaigns to increase market share and visibility.
• Assess risks and develop mitigation plans for commercial initiatives.
• Provide regular commercial performance reports and insights to senior management.
• Implement customer feedback mechanisms to continuously improve services and offerings.
• Ensure adherence to sustainability and environmental standards in commercial activities.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Minimum 13 years of experience in a commercial or business development role, preferably in the transportation or logistics industry.
• Proven track record in sales, revenue management, and contract negotiations.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze market trends and data to make informed business decisions.
• Experience in managing and developing high-performing teams.
• Strong financial acumen and strategic planning capabilities.
• Proficiency in English Language