Collections Specialist

Help AG is looking for a talented and experienced Collections Specialist who will maintain and monitor all customer billed invoices and follow up on unpaid balances over 30 days after payment terms. The primary tasks will include generating aging reports to identify details of open account balances, maintaining appropriate documentation and notes of all collection activity, updating A/R Folder for weekly BOD reports with cash collection forecast for six weeks and sending email updates internally for the top 10 AR clients to CXOs. The collections specialist must also maintain client’s database, issue receipts, and arrange cheque collections. Setting up a client visit to verify the payment status if no update is received on invoice status from clients and following up on expired Bank Guarantees/security cheques issued to clients is also a part of the job requirement.

Responsibilities:

• Payment collections - payment follow-ups/review payment terms as per agreed on clients' PO/Contract.
• Cheque collections - issue receipts for client cheque payments.
• Generate and send statements of accounts to the clients.
• Client visits.
• Bank Guarantee Applications.
• Bank Guarantee/security cheque collections.
• Daily top 10 AR report.
• Weekly AR report.
• Daily update AR folder.
• Customer database - NAV.
• Ad hoc tasks that may be assigned from time to time.

Qualifications & Skills:

• Bachelor’s degree in finance, Business Management or Accounting.
• Well-versed with MS Dynamics Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
• Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).
• Good in preparing reports and presentations.
• Good analysis and evaluation skills.
• Excellent communication skills.
• Excellent organizational skills.
• Adaptability and can get along well with colleagues, clients, and other stakeholders.
• Persistence and Hardworking.
• Detail-oriented.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Tailored training & development program.

About Us:

Help AG is the cybersecurity arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams, and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.