Colleague Relations Coordinator

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring new ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms, and a business centre. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram.

1. Ensure the Talent & Culture Department in the day-to-day operation of the department as required.
2. Assist with recruitment, including posting of positions, screening CVs, and contacting applicants.
3. Foster and promote positive colleague relations through an environment that encourages open communication, trust, and mutual respect.
4. Ensure the Talent & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues.
5. Handle the calendar and administration assistance for the Talent & Culture Leaders.
6. Schedule and arrange appointments as required.
7. Prioritize all telephone calls and in-person external and internal visitors.
8. Handle locker requests, name badges, IDs, colleague letters, purchase requisitions, and expense reports as necessary.
9. Compose correspondence for the T&C Department, such as letters and contracts.
10. Support internal T&C projects, tracking necessary action and updating reports as progress is made.
11. File employee records.
12. Handle all office administration duties such as faxes, mail, phones, photocopying, and office supplies.
13. Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events.
14. Assist with scheduling of interviews.
15. Prepare offer letters and recognition letters for internal promotions and transfers.
16. Manage the Talent & Culture Information System ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes).
17. Manage employee action forms, ensuring accuracy with regards to vacation entitlements, promotions, and salary changes.
18. Responsible for monthly invoices, monthly timesheets, and adding e-mail accounts for new colleagues.
19. Other duties as assigned.

Your experience and skills include:

• Service-focused personality is essential.
• Due to local legislation, must be Saudi.
• Previous Human Resources experience is an asset.
• Minimum of 2 years administration experience, preferably within a hotel environment.
• Ability to develop and encourage an open, stimulating, and trusting environment that reflects our Company Mission, Brand Promise, and Values.
• Highly responsible and able to handle confidential information with the utmost discretion.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.
• Excellent interpersonal, written, and verbal communication skills.
• University/College degree or diploma, preferably with a formal education in Human Resources Management.
• Computer literacy is a must, with strong knowledge of Word, Excel, Outlook, and PowerPoint.
• Familiar with the Sunfish system.