Colleague Accommodation Supervisor

Job Title: Colleague Accommodation Supervisor

Job Description:
We are currently seeking passionate and dynamic guest-focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Colleague Accommodation Supervisor, you are responsible for all administrative work related to the maintenance and colleague welfare within the accommodation. Your role will include key responsibilities such as:

1. Update the accommodation plan and rooms inventory regularly.
2. Report incidents in the accommodation immediately to the Human Resources Department.
3. Handle colleague welfare and concerns related to rooms and privacy.
4. Pick up and drop off colleagues to the airport.
5. Coordinate with the contracting company concerning all maintenance issues.
6. Coordinate with the outsourced cleaning company to maintain hygiene standards.
7. Conduct daily patrols in the accommodation for anything unusual to be noted and reported.
8. Follow up with purchasing on pending items related to colleague housing.
9. Update all stores in the accommodation and ensure no shortage of needed items.
10. Arrange rooms for new colleagues as per the SOPs.
11. Handle and control colleague movements and shifting inside the accommodation.
12. Prepare and maintain up-to-date inventory lists for all flats and accommodation.

Desired Candidate Profile:
Education, Qualifications & Experiences:
You should ideally have previous experience in a similar role with a good command of English. Other language skills and computer knowledge are an advantage.
Knowledge & Competencies:
The ideal candidate will be a genuine, friendly, and extremely proactive individual with an outgoing, charismatic, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, thriving in a multi-cultural team while possessing the following additional competencies:

1. Understanding Hotel Operations
2. Effective Communication
3. Planning for Business
4. Supervising People
5. Understanding Differences
6. Supervising Operations
7. Teamwork
8. Adaptability
9. Customer Focus
10. Drive for Results

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Chefs
• F&B
• Front Desk