Cluster Director of Food and Beverage Operations

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title: Cluster Director of Food and Beverage Operations

Department: Food and Beverage

Reporting to: Vice President of Operations

About Us

Welcome to the next generation of hospitality excellence. We’re on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

The Cluster Director of Food and Beverage Operations is a key leadership role responsible for overseeing the development, strategic positioning, and day-to-day operations of all stand-alone Food and Beverage assets under Red Sea Global Hospitality (RSGH) management. This position demands a visionary leader with a strong operational acumen, creative flair, and an in-depth understanding of luxury hospitality to ensure the highest standards of service excellence and profitability across all F&B venues.

Key Areas of Responsibilities

Strategic Development and Positioning:

1. Lead the development and execution of strategic plans for all stand-alone F&B assets in Amaala, ensuring alignment with RSGH’s vision and brand standards.
2. Collaborate with the senior leadership team to create and position unique, world-class dining experiences that reflect the luxury standards of Amaala and resonate with target audiences.
3. Oversee the design and conceptualization of new F&B venues, ensuring each concept is innovative, market-relevant, and aligned with Amaala’s overall brand ethos.

Operational Excellence:

1. Ensure the seamless operation of all F&B venues, maintaining the highest levels of service, quality, and guest satisfaction.
2. Develop and implement standard operating procedures across all F&B venues to ensure consistency and operational efficiency.
3. Monitor and analyze key performance indicators to drive continuous improvement in service delivery, profitability, and overall guest experience.

Team Leadership and Development:

1. Build, lead, and mentor a high-performing F&B team, fostering a culture of excellence, innovation, and teamwork.
2. Ensure continuous training and development programs are in place to enhance team skills and knowledge, in line with RSGH’s commitment to career progression and staff retention.
3. Collaborate closely with the HR department to attract and retain top talent in the industry.

Financial Management:

1. Develop and manage the annual F&B budget for the cluster, ensuring financial targets are met or exceeded.
2. Monitor and control costs, optimizing profitability across all venues while maintaining the highest standards of quality and service.
3. Identify and implement revenue enhancement strategies, including innovative marketing initiatives, menu engineering, and upselling techniques.

Guest Experience and Innovation:

1. Continuously evaluate and enhance the guest experience across all F&B venues, ensuring it exceeds expectations and reflects the luxury standards of Amaala.
2. Drive innovation in menu development, service delivery, and guest engagement, keeping ahead of industry trends and guest preferences.
3. Collaborate with marketing and PR teams to create compelling F&B promotions and events that drive guest engagement and loyalty.

Compliance and Standards:

1. Ensure all F&B operations comply with local regulations, health and safety standards, and RSGH’s internal policies.
2. Maintain a strong focus on sustainability and eco-responsibility within all F&B operations, aligning with the company’s commitment to environmental stewardship.

In Return, What We Offer

1. Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
2. Competitive compensation package.
3. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
4. Health Insurance coverage whilst in service.
5. A supportive and inclusive work environment that values diversity and collaboration.
6. Employee Recognition Programmes.
7. Daily meals on duty and uniform dry-cleaning services.
8. Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.