Cluster Creative and Graphic Design Manager

Cluster Creative and Graphic Design Manager

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Cluster Creative and Graphic Design Manager

Department: Marketing & Communications

Reporting to: Director of Marketing & Communications

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration - values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As the Cluster Creative and Graphic Design Manager, you will lead and execute the creative direction across a portfolio of properties, ensuring the visual identity reflects Red Sea Global Hospitality's global standards while differentiating each property. You will define the creative strategy, manage design assets, and ensure visual consistency across all touchpoints, including digital, print, and environmental design. Your leadership will ensure the cluster's creative output aligns with business goals and enhances the guest experience.

You will oversee the design process, from concept to execution, ensuring that all creative projects align with the cluster's brand positioning. You will also mentor a team of designers, collaborate with cross-functional teams, and innovate with new design techniques, ensuring your team's output reflects industry trends and technological advancements.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Cluster Creative and Graphic Design Manager, you will need to:

Creative Direction and Brand Alignment

• Define and execute a cohesive visual identity that reflects the unique positioning of each property while adhering to RSGH's global brand standards.
• Establish a cluster-wide creative strategy that aligns with business objectives, marketing goals, and guest engagement initiatives.
• Act as the creative guardian, ensuring consistency in visual storytelling across all touchpoints, including digital, print, and environmental design.

Design Leadership and Execution

• Oversee the conceptualization and production of high-quality design assets, including digital banners, social media graphics, brochures, menus, signage, event collateral, and multimedia presentations.
• Pioneer innovative design solutions that enhance brand differentiation, such as motion graphics, 3D renderings, and interactive content.
• Manage the design pipeline to ensure timely delivery of creative assets, balancing multiple projects across properties.

Advanced Digital and Multimedia Expertise

• Lead the design of user-centric digital assets optimized for web, mobile, and app platforms, ensuring responsiveness and UX/UI best practices.
• Oversee the creation of video content, animations, and interactive media to elevate the cluster's storytelling capabilities.
• Integrate emerging technologies, such as augmented reality (AR) and virtual reality (VR), into design strategies to enrich guest interactions.

Cross-Functional Collaboration

• Partner with Marketing and Sales teams to align creative output with campaign objectives, revenue goals, and target audience insights.
• Work closely with Operations, F&B, and Event teams to design property-level materials that enhance on-site guest experiences.
• Build strong relationships with external agencies, photographers, videographers, and printers to ensure high-quality deliverables.

Leadership and Team Development

• Lead and mentor a team of designers, fostering a culture of creativity, collaboration, and continuous improvement.
• Conduct design workshops and training sessions to enhance the creative capabilities of property-level marketing teams.
• Stay ahead of industry trends, design innovations, and technological advancements to drive creative excellence.

Project and Resource Management

• Oversee the cluster's creative workflow, ensuring efficient allocation of resources, adherence to timelines, and budget optimization.
• Manage the production process, including print specifications, vendor coordination, and quality assurance for all deliverables.
• Develop and implement creative performance metrics to evaluate the impact and effectiveness of design projects.

Key Qualifications

Education and Experience:

• Bachelor's or Master's degree in Graphic Design, Visual Arts, Multimedia Design, or a related field.
• A minimum of 7-10 years of experience in graphic design and creative direction, with at least 3 years in a leadership role within the hospitality or luxury sectors.

Technical Proficiency:

• Mastery of design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro).
• Expertise in 3D design tools (e.g., Cinema 4D, Blender) and motion graphics platforms.
• Proficient in UX/UI design tools such as Figma, Sketch, or Adobe XD.

Core Skills and Competencies:

• Exceptional creative vision with the ability to translate business goals into compelling visual narratives.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Advanced knowledge of printing techniques, color theory, typography, and environmental graphics.
• Excellent communication and presentation skills, with the ability to articulate design concepts to non-design stakeholders.
• A strong portfolio showcasing diverse projects in branding, digital design, and multimedia.

Preferred Qualifications:

• Experience in designing for multi-property portfolios, including luxury resorts, boutique hotels, and urban properties.
• Knowledge of hospitality trends, guest personas, and cultural sensitivities across global markets.
• Familiarity with sustainability-focused design practices and materials.

Performance Metrics:

Creative Impact: Measurable improvement in guest engagement metrics, campaign performance, and brand perception through design.

Efficiency: Adherence to project timelines and budget constraints while maintaining the highest quality standards.

Innovation: Successful integration of cutting-edge design trends and technologies into cluster marketing initiatives.

Team Growth: Development of a high-performing, creative team with measurable skill advancement.

In Return, What We Offer

Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.

Competitive compensation package.

Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.

Health Insurance coverage whilst in service.

A supportive and inclusive work environment that values diversity and collaboration.

Employee Recognition Programmes.

Daily meals on duty and uniform dry-cleaning services.

Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.