Client Services Assistant - Riyadh

The Opportunity

The Riyadh office of a prestigious global law firm, has a new and exciting position available for an individual seeking to enter or further their career in professional services

In this role, you will lead the front of house operations. Daily responsibilities include:

• Engaging with arriving/departing clients and staff professionally;
• Attend to incoming calls and enquiries, directing calls and information accordingly;
• Operate the in-house room booking system to arrange and coordinate meetings;
• Monitor the office premises to ensure rooms are prepared and tidied in timely manner;
• Organise regular client meetings, luncheons, seminars, training courses, and other events;
• Collaborate with the business support team to ensure IT facilities, video communications, and catering are organised and delivered;
• Organise travel requirements for staff and stakeholders including hotel bookings, flights, transport, and meals in liaison with relevant internal personnel;
• Maintain office registries and attendance reports;
• Attend to general office administration such as print room tasks, post and courier, petty cash reconciliation, and office stock orders.

This is a full-time (Sunday to Thursday) role, with regular hours of 9am to 6pm. There will be occasions where your expertise will be required earlier or later, due to client or stakeholder needs. On these occasions, overtime will be paid.

Culture & Benefits

Members of this office enjoy a collaborative and cohesive office environment with state-of-the-art facilities. Along with a strong salary and benefits consistent with a high-calibre international company, you will work with like-minded individuals who are reliable and supportive.

The Requirements

The position would be best suited to an experienced client services professional, having worked in reception, concierge, legal administration, hospitality, or hotel services.

Listed below are the minimum expectations for technical skills, experience and qualifications that individuals need to meet in order to perform their role:

• Saudi National applicants only, due to government mandates;
• A minimum of 2+ years' experience in a client-facing role within professional services, hospitality or hotel services;
• Top-tier presentation and interpersonal skills with the ability to communicate clearly with contacts at all levels and an emphasis on client care;
• PC literate with demonstrated experience operating Microsoft Office Suite and a booking system;
• A team player, happy to work outside of the reception silo to assist with events, overflow admin, and ad hoc projects.