CB- TFAS Client Advisor- AVP

Job Description:

Details of the Division and Team:

At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in cash management, lending, trade finance, trust and agency services as well as securities services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Our Coverage teams provide clients with full access to the expertise of the Corporate Bank product suite, as well as introduction to the Investment Bank, including Corporate Finance advisory, DCM and ECM origination.

Your Role:

As Trade Finance Flow Advisory & Services Manager, you will be responsible for providing Trade Finance related solutions and advisory services to Clients operating within Saudi Arabia and GCC markets. You will be working closely with the local Relationship Transaction Management Coverage / Product Sales team and support them in achieving revenue targets. You will be acting as the primary Client contact point for Trade Finance related documentary and service issues as well as being accountable for the overall level of service provided to clients. You will be conducting regular service reviews to manage client service expectations.

Your key responsibilities:

• Being Trade Finance expert and provide guidance, solutions & advisory services to clients.
• Manage Client transaction and ensure delivery within TAT.
• Daily review of transaction queues & escalate where required.
• Prepare Trade Finance related Guarantees/Amendments in Arabic Language.
• Respond and resolve day to day queries received from Clients/FI/Coverage, as well as manage complaints if/when received.
• Perform service Reviews & Meetings – continuous service improvements on client feedback and market needs.
• Client Training.
• Coordinate / meeting with Trade Processing Center.
• Coordinate with and collaboratively work with all Front Office and infrastructure partners including Operations / Legal / AFC & Compliance / COO.
• Arabic Translation where requests received in Arabic Language.
• Review of Trade related regulatory reports.
• Provide support to Sales/Coverage team where needed.

Your skills and experience:

• Minimum 5 years of experience in Trade Finance products i.e. Bank Guarantee/Import/Export & Trade related financing.
• Well versed with latest UCP/URR/URDG/ISBP & local regulations (key regulatory requirement for Saudi Markets related to Trade Finance).
• Bachelors Degree (Graduate).
• Excellent interpersonal skills: effective and concise communicator at all levels, both verbal and written.
• Strong commitment to integrity, professionalism, and teamwork.
• Client servicing skills, strong interpersonal skills and ability to solve problems.
• Competent in MS Office suite (Excel / Word / PowerPoint).
• Nationality: Saudi national.
• Language skills: Fluent in Arabic & English language (spoken/written).

How we’ll support you:

• Flexible working to assist you balance your personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• Training and development to help you excel in your career.

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.