Call Center Representative

Job Description:

We are looking for a skilled and experienced Female Call Center & Tele Sales Representative to join our team. The ideal candidate must be a Saudi national with at least 2 years of experience in a call center, customer service, or tele sales role. Fluency in Arabic (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:

1. Handle inbound and outbound customer calls professionally and efficiently.
2. Promote and sell products/services over the phone to potential and existing customers.
3. Provide accurate information about products, services, and company policies.
4. Achieve and exceed sales targets.
5. Resolve customer complaints and issues in a timely manner.
6. Maintain a high level of customer satisfaction and build strong relationships.
7. Document customer interactions and update records in the system.
8. Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of 2 years of experience in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in Arabic; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time