Business Operations Specialist

OVERVIEW

Position

Business Operations Specialist

Job Code

Reports to

Director of Operations

Direct Reports

Nil

Division/Section

Oxagon

Department

International Investments & Manufacturing

Sector

Oxagon

Job Family

Role Purpose

• OXAGON is NEOM’s economic and industrial engine, offering exceptional livability while serving as a catalyst for innovation. A new paradigm for advanced and clean industries, driven by innovation, underpinned by exceptional livability in thriving communities. Enabled by an automated port with a fully integrated physical and digital supply chain network, OXAGON will build thriving communities, where people and technology come together in harmony in nature.

• The Business Support Specialist will support the Directors of the International Investment and Manufacturing team by providing high-level administrative and operational assistance. This role requires a proactive, detail-oriented individual with strong organizational and communication skills. The ideal candidate will have a background in business administration and experience in managing complex schedules, coordinating cross-functional projects, and supporting senior management in an international business environment.

KEY ACCOUNTABILITIES & ACTIVITIES

Key Responsibilities

• Provide comprehensive administrative support to the directors, including calendar management, travel arrangements, and meeting coordination.

• Assist in the preparation of reports, presentations, and other documents required for business meetings and conferences.

• Coordinate cross-functional projects and initiatives, ensuring alignment with the team's objectives and timelines.

• Act as a liaison between the directors and internal/external stakeholders, managing communications and follow-ups as needed.

• Manage and prioritize incoming communications, including emails, calls, and correspondence, ensuring timely responses.

• Maintain and organize confidential files and records, ensuring compliance with company policies and procedures.

• Support the directors in budget planning, financial reporting, and other operational tasks as required.

• Facilitate the directors' participation in international events and business trips, including visa applications, itinerary planning, and logistics coordination.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills and Experience

• 3+ years of experience in an executive assistant or similar role, preferably in an international business environment.

• Strong organizational and multitasking skills, with the ability to manage complex schedules and prioritize tasks effectively.

• Excellent communication skills, both written and verbal, with fluency in English and Mandarin.

• Proficiency in office administration software, including Microsoft Office Suite, Salesforce, and SAP.

• Experience in project management and coordination, with a focus on cross-functional collaboration.

• Strong analytical skills with experience in data analysis and reporting.

• Ability to work independently with minimal supervision and adapt to changing priorities.

• Ability to communicate both oral and written in Chinese is preferred.

Qualifications

• Bachelor’s degree in Business Administration, Economics, or a related field.

• Certified Financial Analyst (CFA) Level 1 or relevant certification is a plus.

COMMUNICATION - MAIN STAKEHOLDERS