Business Development Manager

Please note, this position can be based in either Dubai or Riyadh

The Opportunity
We are looking for an experienced Business Development Manager with solid IT services background and deep expertise in the MENA region in one or more of the following industries: Retail CPG, Transport & Logistics, Energy, and Travel.

The ideal candidate will have a proven track record of sourcing and closing offshore/nearshore IT services engagements, particularly in software development (Consulting, Development, Testing, Support), with a strong understanding of Agile and Digital Services.

Key Responsibilities

• Identify, develop, and close new business opportunities within the IT services sector, with a focus on MENA markets.
• Build a strong pipeline of prospects by identifying potential clients, understanding their needs, and positioning our services to meet those needs.
• Develop and implement a strategic sales plan that meets or exceeds revenue targets, focusing on large-scale IT services deals.
• Own the sales process end-to-end, from prospecting to closing.
• Serve as a CRM advocate, being responsible for keeping account data clean and current.
• Establish and maintain strong relationships with senior executives, decision-makers, and key stakeholders in target industries.
• Lead negotiations of complex contracts, ensuring favorable terms and long-term success for both the company and clients.
• Provide regular updates on business development activities, sales pipeline, and revenue forecasts to senior management.
• Collaborate with internal teams, including international colleagues, to ensure comprehensive support for clients and our growth in the region.
• Represent Endava at industry events, acting as both a participant and moderator.

Qualifications

• Fluency in Business English and Arabic is essential.
• Experience: 8+ years of experience in business development, sales, or a similar role in the IT services industry, with a strong understanding of the MENA markets in one or more of the following industries: Retail CPG, Transport & Logistics, Energy, Airlines, and Telecommunications.
• Proven Track Record: Demonstrated ability to achieve or exceed sales targets, with a history of closing significant deals in the IT services sector in MENA.
• Professional Background: Familiarity with a range of IT services, including software development, digital transformation, cloud services, and managed IT solutions.
• Networking Skills: A strong network of contacts within key industries in MENA.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions in a clear and compelling way to both technical and non-technical audiences.
• Leadership: Strong leadership and organizational skills with the ability to manage cross-functional teams and drive results.
• Negotiation Skills: Experience negotiating high-value contracts, with a focus on achieving win-win outcomes.
• Self-Motivated: Ability to work independently and take ownership of business development initiatives while collaborating effectively with internal teams.