Branch Manager - Entertainment Center

About Us

BONKERS is a premier family entertainment center specializing in fun-filled activities for all ages. We pride ourselves on providing a safe, exciting, and memorable experience for families and friends. Join our dynamic team and help us create unforgettable moments!

Position Overview

We are seeking a passionate and experienced Branch Manager to oversee our trampoline park operations. The ideal candidate will have a strong background in management, exceptional leadership skills, and a love for creating a fun, family-friendly environment.

Key Responsibilities

1. Leadership: Lead, motivate, and develop a team of staff to deliver exceptional customer service and maintain a positive work environment.
2. Operations Management: Oversee daily operations, ensuring safety standards, cleanliness, and adherence to company policies.
3. Financial Oversight: Manage budgets, monitor financial performance, and implement strategies to achieve revenue goals.
4. Customer Experience: Enhance guest experiences by ensuring high-quality service and resolving any issues promptly.
5. Marketing and Promotion: Collaborate with the marketing team to promote events, parties, and special offers to drive attendance.
6. Training and Development: Implement training programs for staff to ensure high levels of service and safety.

What We Offer

1. Competitive salary and performance-based bonuses.
2. Opportunities for career growth and development.
3. A fun and energetic work environment.
4. Employee discounts and perks.

Qualifications

1. Bachelor’s degree in Business Management, Hospitality, or a related field preferred.
2. 3+ years of management experience in the entertainment, hospitality, or recreational industry.
3. Strong leadership and interpersonal skills.
4. Excellent communication abilities, both verbal and written.
5. Proficient in financial management and operational oversight.
6. Passion for family entertainment and creating memorable experiences.