Barista

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.

Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space.

Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time.

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.

What You'll Do

1. Maintains the highest quality, consistent product standards.
2. Follows all Company drink recipes and procedures.
3. Develops an understanding of beverage regions and the differences in flavor.
4. Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks, and food items.
5. Produces consistent quality during busy times and when under pressure.
6. Reports all customer complaints to the manager on duty.
7. Answers customer questions regarding beverage blends, preparation, and product freshness.
8. Weighs, grinds, and packs beverages per customers’ orders according to Company guidelines.
9. Possesses extensive knowledge of all beverage items, including company drinks, raw products, and pairings, and has the ability to produce high-quality, visually appealing hot beverages using different techniques.
10. Orders and controls bar stock and ensures minimum waste.
11. Ensures high standards of hygiene in the work environment.

What Are We Looking For?

1. Minimum high school academic qualification.
2. Minimum 2 years of experience in a similar position.
3. Good talent, appearance, presentation, and knowledge of products used in the field.
4. Excellent verbal and written communication skills.
5. Ability to integrate into a new work environment.
6. Ability to learn quickly and adapt.
7. Knowledge of all products, including raw ingredients, and the ability to produce consistent taste and quality in all varieties of drinks offered.
8. Knowledge of basic food hygiene and standards.
9. High interpersonal and communication skills.
10. Hard worker and team player.
11. Highly self-motivated with the ability to motivate others.
12. Leadership and multitasking abilities.
13. Ability to work in a high-paced environment while maintaining required standards.