automotive service advisor

Customer Support: Provide technical assistance and resolve customer concerns.

Operational Compliance: Ensure all processes meet regulatory and quality standards.

Fault Diagnosis: Troubleshoot and resolve coating issues at OEM paint shops.

Product Testing & Adjustments: Conduct on-site tests and adjust products as needed.

Inventory Management: Track product usage and assist in demand planning.

Training: Provide technical training to customers on coatings.

Process Optimization: Contribute to process improvements to enhance operational efficiency.

Data Management: Maintain accurate records and reports for customer needs and business development.

Qualifications:

Education: Diploma or Bachelor’s degree in Chemistry, Chemical Engineering, or related field.

Experience: Minimum of 2 years in a technical service role (Automotive experience is a must!).

Skills: Basic computer skills (MS Office, CRM systems) and proficiency in English.

Fieldwork: Ability to work in customer-facing, field-based roles.

PPG Group is a global leader in coatings, offering innovative solutions that protect and enhance assets. Join our team and make an impact in a fast-paced, challenging environment!