Automation Application Engineer

Job Advert

Internal Job Title: Automation Application Engineer

Business: Lucy Switchgear Arabia

Location: Dammam, Saudi Arabia
Job Reference No: 3387

Job Purpose

• Consult with our clients to communicate their application needs to our development and engineering team. Demonstrate our products to our customers when required.
• Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with demonstrations and prototypes throughout the sales process.
• Provide technical support during product approval testing and Factory acceptance.
• Ultimately, you will work directly with our clients and provide support for our sales, engineering and development teams as needed.

Key Accountabilities

These will include:

• Provide clients with technical support as needed and relay information to our sales and engineering teams for ongoing development.
• Provide support to the production team during customer approval process and FAT.
• Optimise Smart switchgear application/solutions by integrating new technologies as enhancements.
• Contribute to sales presentations, as well as demonstrating product and completed integrated applications to customers.
• Perform diagnostic tests, fault finding and debugging installed solutions.
• Generate ideas for smart switchgear application innovation based on market trends.
• Document development processes, procedures and application version histories
• Keep up with advancements in automated switchgear engineering and new technologies.

Qualifications, Experience & Skills

• Bachelor’s degree in Electronics/Electrical engineering
• Proven work experience as an Application Engineer or similar role
• Previous experience in sales or customer services is advantageous.
• Extensive experience in deploying, optimizing, and maintaining automation applications.
• Proven knowledge of automation integration, communication protocols and platforms.
• Distribution Switchgear knowledge will is advantageous.

Behavioral Competencies

• Assertive and confident
• Excellent analytical, fault finding and problem-solving abilities.
• Exceptional customer service and interpersonal skills
• Superb collaboration and communication
• Great organization and time management

Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!