Job Description: AV Engineer (Arabic Speaker Willing to Relocate to Riyadh)
Location: Riyadh, Saudi Arabia
Experience: 5-10 Years
Company: FVC
Company Description:
FVC is a value-added distributor (VAD) providing tangible solutions across vital areas of enterprise computing, Unified communications, Audio-Visuals, Infrastructure, and Information Security. With more than a decade of cross-domain expertise, we draw our strength from 150 world-class channel partners across 45 countries. We empower our partners, vendors, and clients with the next generation of technology that delivers results for them today. We add value at every stage from consulting, sales, marketing, channel development, implementation to support and training.
Job Summary:
We are seeking a highly skilled and experienced AV Engineer to join our team in Riyadh, Saudi Arabia. The ideal candidate will be responsible for providing post-sales support, installation, troubleshooting, and maintenance of Audio-Visual (AV) solutions. This role requires strong technical expertise, excellent customer service skills, and the ability to work closely with clients to ensure the smooth operation of AV systems.
Key Responsibilities:
- Installation & Configuration: Install, configure, and commission AV systems, including video conferencing solutions, digital signage, control systems, video walls, and professional audio/video equipment.
- Technical Support: Provide technical support, troubleshooting, and maintenance for AV solutions to ensure optimal performance and customer satisfaction.
- Client Training: Conduct training sessions for clients on system operation and best practices.
- Issue Resolution: Diagnose and resolve hardware, software, and network-related AV issues in a timely manner.
- Documentation: Maintain detailed reports on installations, service calls, and technical issues.
- Collaboration: Work closely with pre-sales, sales, and project teams to ensure seamless project execution.
- Upgrades & Enhancements: Recommend and implement upgrades or modifications to improve system efficiency and performance.
Key Requirements:
- Experience: 5-10 years of experience in AV post-sales support, installation, and maintenance.
- Technical Skills: Strong knowledge of AV technologies, including video conferencing (Poly, Cisco, Zoom, Microsoft Teams Rooms), digital signage, control systems (Crestron, AMX, Extron), and audio solutions.
- Ability: To read and interpret AV schematics and signal flow diagrams and deliver technical training and workshops.
- Certifications: Relevant certifications such as CTS (Certified Technology Specialist), Crestron, Extron, or Cisco are preferred.
- Networking Knowledge: Understanding of AV over IP, network configurations, and troubleshooting.
- Problem-Solving: Strong analytical and troubleshooting skills.
- Customer Service: Excellent communication and interpersonal skills to interact effectively with clients.
- Location Flexibility: Must be based in Riyadh, Saudi Arabia, or willing to relocate.
Preferred Qualifications:
- Experience working with FVC or similar AV distributors/integrators.
- Knowledge of UCC (Unified Communications & Collaboration) solutions and their integration.
- Hands-on experience with AV system programming and automation.
How to Apply:
Interested candidates can share their resumes at [HIDDEN TEXT] with the subject "AV Engineer - Riyadh".