Associate - Management Support

Position Summary
To provide administrative support and assist with tasks within the office of the President as needed. The role is responsible for composing a wide range of communications, letters, and documents.

Major Accountabilities

1. Administrative Communications
   Manage and streamline internal and external communications, ensuring clarity and professionalism.
2. Draft, edit, and oversee the distribution of memos, correspondence, and other communications from the President’s office.
3. Work closely with the leadership to gather information and communicate key messages.
4. Foster strong relationships with internal and external stakeholders to enhance communication effectiveness.
5. Follow up on and gather feedback on correspondence and emails from the President’s office.
6. Serve as a primary point of contact for communications with government bodies and external stakeholders, ensuring timely and effective information exchange.
7. Provide administrative support as required.

Policies, Systems, Processes, and Procedures
Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.

Reporting
Analyze information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.

Perform any other duties as assigned by the organization.

Qualifications and Experience

1. Bachelor’s degree in Office Administration, Business Administration, or a related field with 2-5 years of experience, or
2. Master’s degree in Office Administration, Business Administration, or a related field with 0-3 years of experience.