Assistant Revenue Manager

Job Description
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Revenue Manager, you are responsible for assisting the Revenue Manager to capture any unexpected opportunities and implement recovery plans to counteract threats to business. Oversee the maximization of revenue through the combined efforts of the Reservations and Sales Department, whereby your role will include key responsibilities such as:

1. Prepare and analyze daily, weekly, and monthly reports as per company standards and communicate analysis with the management team for necessary revenue management decisions to ensure that targets are met.
2. Monitor and analyze room inventory, utilizing Revenue Management systems and structure to maximize occupancies and increase revenue by monitoring room group blocks and demand levels.
3. Assist the Sales team with performance analysis enabling a variable and lucrative pricing proposal for re-contracting.
4. Understand the dynamics of the local, regional, and international political and economic market and all demand generators.
5. Respond to all group and MICE inquiries applying selling strategies.

Desired Candidate Profile

Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with previous experience within the Reservations/Revenue Department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential. Computer literacy and previous experience with Opera is highly appreciated.
Knowledge & Competencies
The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic, and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of the operation and be self-motivated with a proactive approach. You portray a structured and goal-oriented work philosophy and possess the following additional competencies:

• Understanding Hotel Operations
• Teamwork
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Effective Communication
• Adaptability
• Customer Focus
• Driving for Results

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