Assistant Manager (Property Management)

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Apply now Job no: 495034
Work type: Permanent
Location: Eastern
Categories: Property Management, Vetting and Applications

The Job

• Screen and approve applications for Rent Assistance Scheme (RAS), Take-Over Tenancy Policy (TOV), Name Addition Policy (ADD Type 3 & 5) and Well-off Tenants Policy (WTP) in accordance with Housing Society policies, manuals, and Central Vetting Team’s (CVT) internal guidelines.
• Support senior staff in supervising and monitoring daily operations and administration of the CVT.
• Prepare concise daily and monthly reports, including supporting documentation, for senior management.
• Provide guidance and closely supervise team members to ensure a smooth vetting process that meets deadlines.
• Co-ordinate with Estate Office colleagues to follow up on RAS, TOV, ADD & WTP applications and declarations.
• Assist in in-depth investigation of risk-based RAS / TOV / WTP cases to safeguard HKHS housing resources.
• Conduct data matching exercises with relevant HKSAR departments as needed.
• Perform other duties as assigned by senior staff, including providing necessary support to the Housing Resources Management and Operations as needed.

The Person

• F.7 matriculants and completion of Year 2 of a Diploma in Housing Management. Degree / Diploma Holders in relevant disciplines are preferred.
• Minimum 5 years’ experience in property management, with significant experience in managing rental estates, managed properties and non-domestic premises being a definite advantage.
• Experience in vetting applications is preferred and ability to handle stress and work pressure is essential.
• Proven experience in leading a team.
• Familiarity with BMO, DMC and relevant ordinances.
• Strong understanding of property management concepts and maintenance issues.
• Knowledge of estate management operational procedures.
• Excellent customer service, problem solving, and interpersonal skills.
• Strong influencing and negotiation abilities, with clear and systematic communication in both written and spoken Cantonese and English.
• Effective supervisory skills, initiative-driven, and capable of coping with challenges.
• Strong analytical skills and common sense.