Assistant Manager, Operations - noon minutes

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.

The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.

noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.

noon's mission: Ring every doorbell, everyday.

What you'll do:

This role is for a key managerial position within noon's latest venture, noon Minutes, which targets to establish itself as the dominant Q-Commerce player in MENA. The Ops team is responsible for ensuring the smooth execution of noon Minutes strategy across the region. The role requires the candidate to hold multiple responsibilities, ensure collaboration across functions, and oversee the end-to-end daily performance of a city/cluster of stores.

• Play a pivotal role in scaling up Noon Minutes operations.
• Ensure strict adherence to Standard Operating Procedures (SOPs).
• Implement process improvements to enhance the efficiency of Noon Minutes operations.
• Manage end-to-end operational KPIs for a city or cluster.
• Serve as the Operations Point of Contact (POC) for all matters related to your city or cluster.

What you'll need:

• Bachelor's degree in a related and competitive field from a top university (e.g. engineering, management)
• 5+ years work experience in a related industry (e.g. E-commerce, Q-commerce, Retail)
• Exceptional quantitative and analytical skills, with demonstrated ability to analyze data and generate insights to drive process improvements
• Great problem-solving skills, with a strong track record of finding unique solutions to overcome difficult challenges
• Ability to quickly absorb new information, simplify and break down issues, and structure tailored solutions to solve them.
• Outstanding verbal and written communication and collaboration skills
• Aptitude for organization, flexibility, and producing results

Who will excel:

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.