Assistant Manager - In Park Services مساعد مدير - خدمات المنتزه

At Aquarabia Qiddiya City, the Assistant Manager - In Park Services will support the daily operations of the In Park Services. This role involves assisting in the management of Cabana service areas, ensuring high-quality guest service, coordinating with staff, and maintaining operational standards. The Assistant Manager will work closely with the In Park Services to deliver exceptional guest experiences, manage inventory, and ensure compliance with health and safety regulations.

Education: Bachelor's degree in Hospitality Management, Business, or equivalent years of experience.

Experience: 3-5 years of experience in F&B Operations, Guest Services operations, hospitality, or a related field.

Skills:

• Ability to propose and implement innovative ideas to improve service offerings, menu items, or operational practices.
• Familiarity with point-of-sale (POS) systems and basic inventory management.
• Strong organizational and time-management skills.
• Familiarity with event management or supporting promotional activities.
• Strong teamwork and problem-solving skills.
• Basic understanding of budgeting, sales tracking, and operational reporting.
• Languages: Fluent in Arabic & English.

Work closely with senior management to monitor the performance of Cabanas, ensuring service efficiency and adherence to operational standards through indirect oversight.

Assist in developing and implementing operational strategies aimed at improving guest satisfaction, revenue growth, and enhancing overall service delivery in Cabana operations.

Analyze sales data, guest feedback, and operational reports to identify trends, areas for improvement, and opportunities, providing actionable insights to management.

Collaborate with cross-functional teams such as Marketing, Procurement, and Finance to support the execution of promotional events, seasonal offerings, and other strategic initiatives.

Manage vendor relationships by ensuring timely deliveries, addressing supply issues, and coordinating with suppliers to ensure consistency and availability of products.

Develop and refine inventory management processes, ensuring cost-effective stock control and efficient use of resources without physical handling of supplies.

Ensure compliance with local health and safety regulations, as well as company policies, by facilitating regular audits, conducting operational reviews, and ensuring adherence to industry standards.

Assist in budget preparation, financial forecasting, and tracking of In Park Services expenses, ensuring that all costs remain within budgetary constraints and financial goals are met.

Design and implement staff training programs in collaboration with HR and senior In Park Services leadership, focusing on operational excellence, compliance, and service delivery improvements.

Ensure standards consistency and quality by working with the In Park Services team to maintain standards across all Cabanas.

Identify opportunities for process improvements, streamlining workflows, and introducing systems to boost overall efficiency and operational success in In Park Services.

Prepare and present regular reports to senior management, detailing operational performance, strategic recommendations, and areas for future development and growth in the In Park Services Department.