Assistant Manager - Human Resources Operations (Site)

Be the change. Join the world's most visionary developer.

Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work, and travel.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Join RSG and be part of the positive change for Saudi Arabia and the world.

Job Purpose:

• Manage HR operations and employee relations for site-based employees, ensuring they receive comprehensive support, tailored HR practices, and compliance with company policies and labor laws.

Job Responsibilities:

Employee Relations and Grievance Management

• Serve as the primary on-site contact for employee grievances and complaints.
• Facilitate conflict resolution between employees and management.
• Support staff terminations, assisting line managers to communicate news professionally, and personally manage exit procedures and financial arrangements.
• Manage disciplinary processes, including issuing warnings and conducting terminations in alignment with company policies and legal requirements.

Policy Enforcement and HR Support

• Implement and oversee HR policies and procedures on-site, ensuring consistent application and compliance.
• Ensure site employees understand and follow HR policies and procedures.
• Act as the primary HR liaison between the site and headquarters, communicating updates on policies, procedures, and company announcements.
• Work closely with on-site HR Business Partners on shared responsibilities, ensuring seamless collaboration.

Record Keeping and Compliance

• Maintain accurate, confidential HR records for all site employees.
• Validate and coordinate employee relocations to and from the site, ensuring compliance with relocation policies.

Benefits Administration and Support

• Assist site employees with medical insurance issues, coordinating with headquarters benefits team as needed.
• Communicate benefits information effectively, helping employees understand and access their benefits.
• Provide day-to-day HR support to site employees, addressing inquiries and resolving issues promptly.
• Support employees in resolving pending benefits matters to ensure timely processing.

Offboarding and Transition Support

• Process off-boarding for site employees, ensuring smooth transitions and compliance with offboarding protocols.
• Provide feedback from site employees to the headquarters HR team to inform HR strategies and policies.

Policies, Systems, Processes, Procedures, Standards and Reports

• Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
• Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.

Safety, Quality & Environment

• Apply safety, quality, and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/services, and a responsible environmental attitude.

Continuous Improvement

• Contribute to the identification of opportunities for continuous improvement of departments systems, processes, and practices considering international best practice, improvement of business processes, cost reduction, and productivity improvement.

Job Requirements:

Qualifications & Experience:

• Bachelor's degree in human resources management, Business Administration, or a related field.
• 6-7 years of experience in the same field.

Skills:

• Strong understanding of HR policies, procedures, and best practices.
• In-depth knowledge of local labor laws and regulatory compliance relevant to the site location.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Strong problem-solving and conflict resolution abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong organizational skills and attention to detail.