Assistant IT Manager

I'm currently supporting a leading hospitality group, over in KSA, with their search for an Assistant IT Manager.

The group are at the forefront of delivering some of the most ambitious projects across the Kingdom, and they are now looking for an experienced Assistant IT Manager to assist in overseeing & managing all IT operations for this ultra luxury resort.

The role will be reporting directly into the IT Director, and ideally we're looking for those who are self motivated with a hands-on and flexible approach to be able to adapt to unpredictable events. You will also be responsible for leading a team of junior IT Coordinators too.

Candidates will ideally come from a luxury resort / remote island background, and those with prior GCC experience too will certainly be preferred.

Responsibilities:

• Monitor the operation and security of all computer hardware and ensure that it is operating properly.
• Maintain accurate inventory and record of all hardware, software and manuals purchased by the hotel.
• Ensure that all software runs with no output errors, no response time problems and functioning according to specifications.
• Prepare a monthly report regarding the systems and issues related to smooth operation of application software.
• Maintain the documentation of the telephone system configuration and all MPT lines.
• Understand all the department working procedures and perform the related tasks as described.
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Windows, E-mail, Opera, Micros, Novell).
• Act as the primary contact for all outside agents in all computer technology related matters.
• Respond to all users request and provide them with adequate support.